Client Services Specialist - Luxury Brand

Fourth Floor; New York (NY); On-site; USD 60,000 - 80,000; Part time

Job summary

A leading company in the luxury retail sector seeks a Client Services Specialist for their NYC flagship. The role involves answering client inquiries, tracking data, and handling shipments while ensuring high standards of client service. The ideal candidate is motivated, organized, and experienced in luxury brand client services.

Qualifications

• Minimum 2-3 years experience within corporate client services in the luxury space.
• Proficient with office software, especially Microsoft products.
• Able to lift and carry items up to 30lbs.

Responsibilities

• Answering of inbound/outbound client inquiries and distributing messages.
• Tracking client data in the internal system.
• Handling inbound/outbound shipments and creating shipping labels.

Skills

Communication

Organization

Client Management

Empathy

Tools

Microsoft Excel

Microsoft Word

SAP

Job description

Client Services Specialist - Luxury Brand

This range is provided by Fourth Floor. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$28.00/hr - $35.00/hr

Our client, a luxury brand, is seeking a Client Services Specialist to help support their NYC Flagship.

PAY IS DOE.

Responsibilities:

• Answering of inbound /outbound client inquiries : taking messages and distributing it accordingly to guidelines provided.
• Tracking client data in the internal system.
• Handle client inquiries or issues with empathy, accuracy, and professionalism.
• Handling of inbound / outbound shipments : receiving, unpacking, packing up boxes and creating shipping labels.
• Assist with office errands, moving materials as needed.
• Write, edit emails, documents, and reports with attention to detail.

Qualifications:

• Minimum 2-3 years experience within corporate client services in the luxury space.
• Able to lift and carry items up to 30lbs, comfortable using stairs and moving throughout the workspace.
• Proficient with office software. Microsoft - excel, email and word, SAP preferred
• Motivated and articulate with strong verbal and written communication skills.
• Able to deliver clear, professional, engaging communication across varies channels, ensuring a high standard of representation for our services.
• Demonstrate efficiency in managing tasks and staying organized.
• Experience in customer service, administrative support or in hospitality related fields.

You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Sales and Customer Service

• Industries

  Retail Luxury Goods and Jewelry

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