Client Services Specialist – Lab & Farm Support (Part-Time)

AgSource group; Marshfield (WI); On-site; USD 17,000 - 25,000; Part time

Job summary

AgSource group is seeking a Part-Time Client Services Representative in Marshfield, WI. You will handle client inquiries with professionalism, maintain client databases, and perform data entry with high accuracy while working fully in-office.

The role emphasizes excellent communication, strong organizational skills, and reliable data handling, with responsibilities spanning reception, billing, and logistics support.

Qualifications

• High School diploma or GED preferred.
• Ability to prioritize and multi-task in a fast-paced environment.
• Proven organizational and time management skills.
• Detail orientated nature.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Strong computer skills.
• Ability to lift 50 lbs.
• Scheduling flexibility and overtime as needed based on workflow and deadlines.

Responsibilities

• Provide laboratory reception service.
• Promptly answer phone calls in a friendly manner.
• Assist walk in clients by receiving samples and/or providing requested supplies.
• Respond to client questions, comments and concerns.
• Communicate relevant client information to management and sales staff as needed.
• Provide support to website services.
• Establish new accounts and maintain client database in LIMS and financial software.
• Perform data entry procedures as required ensuring accuracy and timeliness.
• Provide entry of sample information into LIMS software.
• Perform corrections of data entry errors in LIMS software.
• Be responsible for mailing and shipping functions.
• Prepare reports of analysis to be mailed. Transport to post office for delivery.
• Prepare supplies to be shipped. Arrange for delivery with the most cost-effective supplier while meeting expected arrival times.
• Back up to the office manager.
• Promote and adhere to safety in the workplace.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Organizational skills

Time management

Multi-tasking

Computer skills

Data entry accuracy

Lifting 50 lbs

Education

High School diploma or GED

Job description

AgSource group is seeking a Part-Time Client Services Representative in Marshfield, WI. You will handle client inquiries with professionalism, maintain client databases, and perform data entry with high accuracy while working fully in-office.

The role emphasizes excellent communication, strong organizational skills, and reliable data handling, with responsibilities spanning reception, billing, and logistics support.