Client Services Specialist - Financial Advisory

00015 Ameriprise Financial Services, LLC.; Florham Park (NJ); On-site; USD 60,000 - 82,000; Full time

Job summary

Ameriprise Financial Services, LLC. is seeking a Client Service Associate to join our operations team in Florham Park, NJ. The CSA will support advisors by preparing financial plans, processing transactions, and handling client data with accuracy and discretion.

You'll collaborate in-office at least four days a week, with one day per week flexible remote work. The role offers base pay, bonus potential, benefits and ongoing training to advance your career.

Qualifications

• Associate (2-year) degree or equivalent.
• 3-5 years Relevant Experience Required.
• Experience working in a client service environment.
• Detail orientated, strong math, and analytical skills.
• Good organization and time management skills.
• Able to manage multiple priorities and prioritizes effectively.
• Able to independently work with minimal supervision.
• Able to communicate with all levels within the organization.
• Process oriented and can work with a team.
• Strong computer and software skills.

Responsibilities

• Assist advisor in servicing clients including preparing financial plans, conducting investment research and completing trades and transactions as described by the advisor.
• Prepare and summarize client meetings by scheduling and confirming meetings, enter data into contact manager, create the agendas and summaries of meetings, escort clients to advisor and provide essential follow-up.
• Prepare and ensure new business paperwork is submitted in good order which includes preparing forms, obtain appropriate signatures, prepare documentation to send to home office, track new insurance applications and coordinate rollovers.
• Prepare for and coordinate marketing events which includes creating marketing compliance documentation and managing event marketing reimbursement.
• Provide general administrative duties such as answering the advisor's phone, process expense management reports, prepare routine client correspondence, support for closes, set up of client files, copy and new business correspondence and alerts.

Skills

Client service experience

Detail oriented

Strong math skills

Analytical skills

Organized

Multitask management

Independent worker

Effective communicator

Team player

Proficient with software

Education

Associate degree or equivalent

Bachelor's degree or equivalent (preferred)

Job description

Ameriprise Financial Services, LLC. is seeking a Client Service Associate to join our operations team in Florham Park, NJ. The CSA will support advisors by preparing financial plans, processing transactions, and handling client data with accuracy and discretion.

You'll collaborate in-office at least four days a week, with one day per week flexible remote work. The role offers base pay, bonus potential, benefits and ongoing training to advance your career.