Client Services Specialist — Behavioral Health Support

Arizona Behavioral Counseling & Education; Phoenix (AZ); On-site; USD 35,000 - 45,000; Full time

Job summary

Arizona Behavioral Counseling & Education is looking for a Client Services Employee in Phoenix, Arizona. In this role, you will support individuals seeking behavioral health services, acting as the first point of contact and providing compassionate assistance. Key responsibilities include managing calls, scheduling appointments, and maintaining accurate client records. Ideal candidates will possess strong communication skills and a passion for helping others. Join us to foster a supportive environment that enhances client well-being.

Qualifications

• Strong commitment to helping individuals improve their well-being.
• Passion for customer service and client support.

Responsibilities

• Answer incoming phone calls and address client inquiries professionally.
• Schedule client appointments and manage therapist calendars.
• Provide ongoing support regarding attendance and treatment questions.
• Utilize EHR platform to record client information accurately.
• Generate reports to track client progress.
• Maintain accurate client records with confidentiality.

Skills

Excellent communication and interpersonal skills

Strong time management

Organizational abilities

Customer service commitment

Basic computer skills

Job description

Arizona Behavioral Counseling & Education is looking for a Client Services Employee in Phoenix, Arizona. In this role, you will support individuals seeking behavioral health services, acting as the first point of contact and providing compassionate assistance. Key responsibilities include managing calls, scheduling appointments, and maintaining accurate client records. Ideal candidates will possess strong communication skills and a passion for helping others. Join us to foster a supportive environment that enhances client well-being.