Client Services Representative - General Surgery

AtlantiCare; Egg Harbor Township (NJ); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

PTO

Medical/Dental/Vision Insurance

Retirement plans with employer contrib

Disability coverage

Life & AD&D Insurance

Tuition Reimbursement

FSAs

Wellness programs

Voluntary benefits (Pet Insurance)

Job summary

AtlantiCare is seeking a Client Services Representative - General Surgery to greet patients at the front desk, schedule appointments, and collect insurance data. You will enter patient information into the system and provide accurate financial information to customers, supporting the hospital's commitment to service quality and teamwork.

Qualified candidates will have a high school diploma, 1–3 years of office experience (preferably in a medical setting), and knowledge of medical terminology.

Qualifications

• High school diploma or equivalent required.
• 1–3 years office experience required, preferably in a medical setting.
• Knowledge of medical terminology preferred.
• ICD-10 coding experience preferred.
• Proficiency in Clinical Applications; training provided.

Responsibilities

• Front desk front desk scheduling of patient appointments.
• Enter client information into the computer accurately.
• Provide accurate financial information to clients.
• Support quality customer service and teamwork.
• Participate in performance improvement efforts and demonstrate cooperation.

Skills

Customer service

Data entry

Medical terminology

Education

High school diploma or equivalent

Job description

Client Services Representative - General Surgery

ATLANTICARE______________________________________________

Job Description

ROLE DESCRIPTION

POSITION SUMMARY

The Client Services Representative provides office support at the front desk within the Hospital, Ambulatory or setting. The Representative also ensures the timely and organized scheduling of patient appointments, patient insurance information, enters client information into the computer, and provides accurate financial information to clients. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation.

QUALIFICATIONS

EDUCATION: High school diploma or equivalent required.

LICENSE/CERTIFICATION:

EXPERIENCE: 1-3 years office experience required, preferably in a medical setting. Minimum 1 year insurance, 4 and ICD-10 coding experience preferred. Knowledge of medical terminology preferred. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire.

PERFORMANCE EXPECTATIONS

Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position.

ENVIRONMENT

Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury. Periodic traveling to other department locations is expected. The essential functions for this position are listed on the Assessment and Evaluation Tool.

REPORTING RELATIONSHIP

This position reports to the Department Director, Manager or Nursing Leadership in other departments within the organization.

The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.

Benefit Offerings

• Generous Paid Time Off (PTO)
• Medical, Prescription Drug, Dental & Vision Insurance
• Retirement Plans with employer contributions
• Short-Term & Long-Term Disability Coverage
• Life & Accidental Death & Dismemberment Insurance
• Tuition Reimbursement to support your educational goals
• Flexible Spending Accounts (FSAs) for healthcare and dependent care
• Wellness Programs to help you thrive
• Voluntary Benefits, including Pet Insurance and more

Benefits offerings may vary based on position and are subject to eligibility requirements.

Join a team that values your well-being and invests in your future.

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law" in impacted states, which mandate employers to list salary ranges in job advertisements and promotions.

Equal Employment Opportunity

AtlantiCare is an Equal Opportunity Employer

Equal employment opportunity, including veterans and individuals with disabilities.

Job Details

• Job Identification: 101135
• Job Category: Administrative / Customer Service
• Job Schedule: Full time
• Job Shift: Day
• Pay Range: $17.50-$25.17
• Holidays Required: No
• Weekends Required: No
• Hrs Per Week: 37.5
• Posting Requirement: Post Int & Ext

PI288054473