Client Services Representative - Neurosurgery - Atlantic City

Atlanticare; Atlantic City (NJ); Presencial; USD 24 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Generous PTO

Medical insurance

Dental insurance

Vision insurance

Retirement plans with employer contrib

Life insurance

Disability coverage

Tuition reimbursement

FSAs

Wellness programs

Voluntary benefits (pet insurance)

Resumo da oferta

AtlantiCare is seeking a Client Services Representative in Atlantic City to support the front desk operations within the hospital setting. You will help schedule patient appointments, collect insurance information, and enter data into the electronic system with a focus on accuracy and courtesy.

The role requires a high school diploma, 1–3 years of office experience, and familiarity with medical terminology and insurance processes.

Qualificações

• High school diploma required.
• 1-3 years office experience required.
• Experience with insurance processes and ICD-10 coding preferred.
• Knowledge of medical terminology preferred.
• Proficiency in clinical applications required at time of hire; training provided.

Responsabilidades

• Provide front desk office support at the hospital, ambulatory, or similar setting.
• Schedule patient appointments in a timely and organized manner.
• Enter client information into the computer accurately.
• Provide clear and accurate financial information to clients.

Conhecimentos

Customer service

Medical terminology

Clinical applications

Insurance knowledge

Formação académica

High school diploma

Ferramentas

ICD-10 coding

Descrição da oferta de emprego

Client Services Representative - Neurosurgery - Atlantic City

Job Description

ATLANTICARE _____________________________________________ROLE DESCRIPTIONPOSITION SUMMARYThe Client Services Representative provides office support at the front desk within the Hospital, Ambulatory or setting.The Representative also ensures the timely and organized scheduling of patient appointments, patient insurance information, enters client information into the computer, and provides accurate financial information to clients. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation.

QUALIFICATIONSEDUCATION: High school diploma or equivalent required.LICENSE/CERTIFICATION: EXPERIENCE: 1-3 years office experience required, preferably in a medical setting. Minimum 1 year insurance, 4 and ICD-10 coding experience preferred. Knowledge of medical terminology preferred. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire.PERFORMANCE EXPECTATIONSDemonstrates the competencies as established on the Assessment and Evaluation Tool for this position. ENVIRONMENTPotential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury. Periodic traveling to other department locations is expected.The essential functions for this position are listed on the Assessment and Evaluation Tool.REPORTING RELATIONSHIPThis position reports to the Department Director, Manager or Nursing Leadership in other departments within the organization.The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.

Benefit OfferingsAtlantiCare offers eligible Full-time and Part-time team members the ability to participate in Medical, Dental, Vision, 401(k)/403(b), Life Insurance, Disability and other supplemental benefit programs.

Job Identification

• Job Identification101027
• Job CategoryAdministrative / Customer Service
• Job ScheduleFull time
• Job ShiftDay
• Pay Range$17.50 - $25.17
• Holidays RequiredNo
• Weekends RequiredNo
• Hrs Per Week37.5
• Posting RequirementPost Internal Only

Total Rewards at AtlantiCare

At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including:

• Generous Paid Time Off (PTO)
• Medical, Prescription Drug, Dental & Vision Insurance
• Retirement Plans with employer contributions
• Short-Term & Long-Term Disability Coverage
• Life & Accidental Death & Dismemberment Insurance
• Tuition Reimbursement to support your educational goals
• Flexible Spending Accounts (FSAs) for healthcare and dependent care
• Wellness Programs to help you thrive
• Voluntary Benefits, including Pet Insurance and more

Benefits offerings may vary based on position and are subject to eligibility requirements.

Join a team that values your well-being and invests in your future.

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law" in impacted states, which mandate employers to list salary ranges in job advertisements and promotions.

AtlantiCare is an Equal Opportunity Employer

PI287761167