Client Services Representative

CFO Trane U.S. Inc.-CFO; Austin (TX); On-site; USD 61,000 - 89,000; Full time

Benefits offered by this job

Health insurance

Fertility coverage

Paid time off

401K match

Job summary

Trane Technologies in Austin, TX is hiring a Client Service Representative to join our sales team. You will support customers with HVAC system selections, proposals and service development, and help quote, close, and transition leads to operations.

A Bachelor's degree in engineering or business is preferred; one year in Mechanical Contracting/HVAC or facilities management is helpful. Benefits include day-one health insurance, PTO, 401(k) match, and opportunities to grow.

Qualifications

• Bachelor's degree in engineering or business preferred.
• Minimum one year experience in Mechanical Contracting/HVAC or Facilities Management preferred.
• Working knowledge of HVAC systems preferred.

Responsibilities

• Sit on the sales team and report to the Services Sales Leader; partner with operations to secure account retention and growth.
• Support customers with HVAC systems & equipment product selections, application, proposals and sales development.
• Quote, close, and transition Technician Leads and other Service repair work.
• Generate estimates and proposals for service work.
• Provide quotes for service repairs, change outs, IAQ, and energy solutions including time and material and fixed price service.
• Prepare transition documents and communicate project readiness for assignment to operations.

Skills

Customer service

Sales support

HVAC knowledge

Education

Bachelor's degree in engineering or business

Job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business - it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. We boldly go. Where is the work: Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.

What's in it for you: Trane in Austin, TX is hiring a Client Service Representative to join our team.

What you will do

• As a CSR, you will sit on the sales team, reporting directly to the Services Sales Leader and partnering closely with operations to secure account retention and growth.
• Support assigned customers with HVAC systems & equipment product selections, application, proposals and sales development.
• Quote, close, and transition Technician Leads and other Service repair work under.
• Generate estimates and proposals for service work.
• Provide quotes for service repairs, change outs, IAQ, and energy solutions including quotes for time and material as well as fixed price service.
• Prepare transition documents and communicate project readiness for assignment to operations team.

What you will bring

• Bachelor's degree in engineering, business or equivalent from a four-year college or university is preferred, or equivalent combination of education and experience.
• Minimum one (1) year experience in Mechanical Contracting/HVAC or Facilities Management fields preferred. Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.
• Working knowledge of HVAC systems preferred.

Compensation

• Annual Base Salary Range or Hourly Base Pay Range: $61,496.66 - $89,424.99
• Compensation Type: Salary
• Incentive Eligible: Yes
• Sales Commission Eligible: No
• Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors.
• The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation.
• Our compensation range is generally based on the national average for the country.
• Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Benefits

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• Paid time off includes up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave.
• 401K match up, educational and training opportunities through company programs along with tuition assistance and student debt support.

Safety and Eligibility

• Disclaimer: Benefit offerings may vary by site as well as Collective Bargaining Agreements and local/state regulations.
• Safety Sensitive Role: Yes
• The company designates certain roles as Safety Sensitive.
• Safety Sensitive roles may require that you pass additional drug screening.

We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

At Trane Technologies, we’re climate innovators with the courage to look at our world’s challenges and see endless opportunities. We aren’t afraid to make bold commitments that set new standards to enhance the health and well-being of our employees, customers, communities, and the planet we share.

Joining the Trane Technologies team is more than just a job – it’s the beginning of a career full of purpose, impact, and meaningful contributions that challenge what’s possible for a more sustainable future. Together, we know we can change the world. With an inclusive culture, benefits to support you and your family, limitless opportunities to grow, flexibility to help you balance life’s demands, and more - you’ll be supported to thrive at work and at home. Learn more about building a career with us.

We are committed to providing reasonable accommodations to our candidates and employees who may need assistance with application or recruitment processes due to disability or impairment. To request an accommodation, please contact us at: [e-mail]