Client Services Pro — Insurance & Growth Role

Ed Cook - State Farm Agent; Lilburn (GA); On-site; USD 34,000 - 60,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Job summary

Ed Cook - State Farm Agent is hiring a Customer Service Representative to join their Lilburn, GA team. The role focuses on building customer relationships, explaining insurance options, and delivering exceptional service in a fast-paced environment.

The position offers salary plus commission/bonus, with potential for growth as you help customers manage risks and protect their assets. Prior sales experience and license readiness are valued.

Qualifications

• Excellent interpersonal skills and ability to handle customer inquiries professionally.
• Strong written and verbal communication skills.
• Motivated self-starter with a drive to meet sales goals.
• Attention to detail in handling policy changes and billing.
• Ability to manage multiple tasks in a fast-paced environment.
• Good organizational skills and a methodical approach to work.
• People-oriented mindset with a service-driven attitude.
• Willingness to learn computer systems and licensing requirements.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly service; respond to inquiries about insurance, coverages, policy changes, transfers, claims, and billing.
• Maintain a strong work ethic and commitment to success each day.

Skills

Interpersonal Skills

Communication Skills

Self-motivated

Detail Oriented

Multi-tasking

Organization

People-oriented

Able to learn computer functions

Job description

Ed Cook - State Farm Agent is hiring a Customer Service Representative to join their Lilburn, GA team. The role focuses on building customer relationships, explaining insurance options, and delivering exceptional service in a fast-paced environment.

The position offers salary plus commission/bonus, with potential for growth as you help customers manage risks and protect their assets. Prior sales experience and license readiness are valued.