Client Services & Portfolio Support Specialist

Caprock; Scottsdale (AZ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary

401(k) contributions

Health/dental/vision benefits

Paid parking

Phone reimbursement

10 paid holidays

Flexible Paid Time Off

Job summary

Caprock is seeking a Client Associate to support the Client Advisors Team in Scottsdale, AZ. The role involves coordinating meetings, preparing materials, and ensuring follow-up on action items to maintain strong client relationships.

You will assist in onboarding new clients, manage data in investment platforms, and support Advisors with analysis of client statements and portfolios. Collaboration across teams is essential to deliver exceptional service.

Qualifications

• Requires a Bachelor's in Business or Finance.
• Minimum 2 years in financial services.
• Confidentiality and strong professional judgment.
• Strong time management and organizational skills; problem solving.
• Familiarity with US custodians (Schwab, Fidelity) is a plus.
• Series 65 or willingness to obtain.

Responsibilities

• Coordinate client and prospect meetings; prepare materials and attend meetings for follow-up.
• Contribute to prospects meetings and discussions; support Advisors.
• Lead onboarding and data setup for new clients in investment platforms.
• Assist Advisors with analysis of client statements and portfolios.
• Support trade-related tasks and post-trade activities.
• Maintain client information in CRM and other tools; ensure accuracy.

Skills

Discretion & confidentiality

Time management

Analytical problem solving

Custodian systems familiarity

Series 65 (or willingness)

Education

Bachelor’s degree in Business or Finance

Tools

Reporting & scenario modeling tools

Job description

Caprock is seeking a Client Associate to support the Client Advisors Team in Scottsdale, AZ. The role involves coordinating meetings, preparing materials, and ensuring follow-up on action items to maintain strong client relationships.

You will assist in onboarding new clients, manage data in investment platforms, and support Advisors with analysis of client statements and portfolios. Collaboration across teams is essential to deliver exceptional service.