Client Services/Operations Team Lead - RIA

Masis Professional Group; Connecticut; On-site; USD 90,000 - 130,000; Full time

Job summary

Masis Professional Group, on behalf of its Connecticut-based client, is seeking an experienced Relationship Manager for a fiduciary RIA. You will use Fidelity and Pershing systems to service a sophisticated client base and help scale the practice.

The role offers a clear path to management and includes leading an Operations Council, backing the primary RM during high-volume onboarding, training RMs and AFAs, handling asset movements, and coordinating with custodians on operational issues.

Qualifications

• Established RIA in CT seeks experienced Relationship Manager.
• Knowledge of Fidelity and Pershing systems is required or strongly preferred.
• Series 65 preferred or must be obtained within 6 months of hire.

Responsibilities

• Operations Council Lead – review/write policies and procedures.
• Primary RM Backup – manage high-volume onboarding and overflow.
• Train new RMs and AFAs to maintain service quality.
• Primary for all Asset Movements and related processes.
• Research and respond to margin calls, debits, NSF and other alerts.
• Point of contact for Custodians on Operational Issues.
• Review Custodial bulletins and distribute information.
• Point of contact for House/Terminated Accounts.

Skills

Relationship management

Client onboarding

Policy review

Education

Series 65 certification

Tools

Fidelity systems

Pershing systems

Job description

My client, an established RIA in CT is seeking an experienced Relationship Manager with a strong industry background and knowledge of Fidelity and Pershing systems. This is a new role that has a career track to management.

• Operations Council Lead – ability to review/write policies
• Primary RM Backup –managing high volume overflow (RMDs, large client onboarding, etc)
• Train new RMs and AFAs
• Primary for all Asset Movements
• Research and respond to margin calls, debits, NSF and other high level alerts
• Point of contact for Custodians on Operational Issues
• Review Custodial bulletins and distribute information as appropriate
• Point of contact for House/Terminated Accounts
• Series 65 preferred or needs to obtain within 6 months of hire