Client Services Operations Analyst

Russell Tobin; Irving (TX); On-site; USD 29,797; Full time

Job summary

A financial services firm is seeking an Analyst to join their Operations division in Irving, TX. The role focuses on providing high-quality financial counseling support and operational assistance while interacting with clients and collaborating with internal teams. Ideal candidates should have 1–3 years of relevant experience, proficiency in Microsoft Office, and strong analytical skills. This is a 6-month contract position with potential for extension, offering a pay rate of $21.63 per hour.

Qualifications

• 1–3 years of relevant professional experience in operations or financial services.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
• Ability to manage multiple tasks effectively while maintaining attention to detail.

Responsibilities

• Handle customer calls and provide satisfactory responses to client queries.
• Facilitate payment functions and address client questions.
• Collaborate with client services teams to enhance the client experience.

Skills

Analytical skills

Customer service

Attention to detail

Teamwork

Effective communication

Tools

Microsoft Office Suite

Job description

A financial services firm is seeking an Analyst to join their Operations division in Irving, TX. The role focuses on providing high-quality financial counseling support and operational assistance while interacting with clients and collaborating with internal teams. Ideal candidates should have 1–3 years of relevant experience, proficiency in Microsoft Office, and strong analytical skills. This is a 6-month contract position with potential for extension, offering a pay rate of $21.63 per hour.