Client Services Officer

Hubstaff blog; Los Angeles (CA); Remote; USD 60,000 - 80,000; Full time

Job summary

Join a leading remote team as a Client Services Officer where you'll be the first point of contact for our clients, ensuring exceptional service and fostering long-term relationships. Offering a competitive salary of $3,000 - $3,500/month, this fully remote position supports professional growth in a collaborative environment, perfect for organized and proactive individuals.

Benefits

Fully remote work environment with flexible hours

Opportunities for professional growth and advancement

Supportive and collaborative virtual team culture

Qualifications

• Proven experience in customer service or client relationship roles.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.

Responsibilities

• Serve as the first point of contact for client inquiries via email, phone, or chat.
• Manage client accounts, onboarding, and routine follow-ups.
• Coordinate with internal teams to fulfill client needs and resolve issues promptly.

Skills

Customer service

Communication

Organizational skills

Multitasking

CRM proficiency

Education

Bachelor's degree in Business Administration

Job description

Salary: $3,000 - $3,500/month (Based on experience)

Job Type: Full-Time | Remote

Role Overview:

We seek a highly organized, proactive, and customer-focused Client Services Officer to join our remote team. You will be the primary point of contact for our clients, ensuring they receive outstanding service and support while maintaining long-term relationships that reflect our commitment to excellence.

Key Responsibilities:

Serve as the first point of contact for client inquiries via email, phone, or chat

Manage client accounts, onboarding, and routine follow-ups

Coordinate with internal teams to fulfill client needs and resolve issues promptly

Maintain accurate records of client interactions and service requests

Prepare reports, track service metrics, and provide feedback for process improvement

Build and nurture positive client relationships to support retention and growth

Requirements:

Proven experience in customer service or client relationship roles

Excellent verbal and written communication skills

Strong organizational and multitasking abilities

Proficiency in using CRM systems and productivity tools

A proactive mindset and ability to work independently in a remote environment

Bachelor's degree in Business Administration or related field (preferred)

What We Offer:

Competitive monthly salary of $3,000–$3,500

Fully remote work environment with flexible hours

Opportunities for professional growth and advancement

Supportive and collaborative virtual team culture

How to Apply:

Head on over to search on Google for “Venture Smarter” then go to our Career page from the homepage – if you dare to aspire for better in your career!

**** Given the high number of applications we receive, we will only respond to those who meet the qualifications for the positions applied for.

Please note that we will not reply to job application inquiries sent to our social media accounts. All communication from us will be conducted via email.

If you do not receive a response, you are welcome to re-apply after six months for another suitable position within our company. ****

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