Client Services Officer

Societe Generale; Chicago (IL); In loco; USD 70.000 - 100.000; Tempo pieno

Descrizione del lavoro

Societe Generale in the United States seeks an experienced client services professional to support margin, collateral, and cash management for its Prime Service and Clearing business line across asset classes. You will work with operations and business line teams to ensure efficient margin and cash servicing for PSC clients, partners and stakeholders.

The role involves onboarding, payment operations, cash balance FX conversions, and ongoing client reporting while aligning with margin rules and

Competenze

• Minimum 5 years of experience in financial services
• Bachelor’s degree in finance or related field
• Languages: English required; additional languages helpful

Mansioni

• Manage daily communication and resolution of client margin requirements across asset classes and currencies
• Capture and effect client internal and external payment operations
• Capture and effect updates and additions to client cash settlement instructions including call-back procedures
• Participate in margin related client onboarding and position transfer exercises
• Capture and animate client cash balance FX conversion requests
• Identify and resolve cash breaks
• Manage and execute account closure and offboarding requirements
• Manage, maintain and update client reporting
• Ensure SGAS complies with regulatory margin rules and industry standards

Conoscenze

Excel

Word

PowerPoint

Access

Excel Macro

Formazione

Bachelor's Degree in finance related field

Strumenti

GMI

Murex

Shadow back office

Descrizione del lavoro

Responsibilities

The client services team supports the margin, collateral and cash management needs of the Prime Service and Clearing business line across all asset classes.

Working transversally with related operations and business line teams the team animates the delivery of efficient and professional margin and cash servicing to PSC clients, external partners and internal stakeholders.

The team is responsible for the following functions:

• Manage daily communication and resolution of client margin requirements across asset classes and currencies


• Capture and effect client internal and external payment operations


• Capture and effect updates and additions to client cash settlement instructions including call-back procedures


• Participate in margin related client onboarding and position transfer exercises


• Capture and animate client cash balance FX conversion requests


• Identify and resolve cash breaks


• Manage and execute account closure and offboarding requirements


• Manage, maintain and update client reporting


• Ensure SGAS complies with regulatory margin rules and industry standards

Required

Profile required

Technical Skills: Excel, Word, Power point, Access

Desired / Plus: Excel Marco

Competencies

• Knowledge of Reg T and TIMs margining requirements


• Knowledge of PC Span and related margining paradigms


• Familiarity with joint audit committee margin handbook.


• Strong knowledge of margin rules and regulations across asset classes


• Understanding of clearing, client service, treasury, and accounting operations


• Strong problem solving and decision making skills


• Familiarity with payment operations including Swift, Alert, etc.


• Able to measure and anticipate commercial and operational risks


• Strong written and verbal communication skills. Able to engage with clients and senior business partners


• Adept in Microsoft excel, word and powerpoint


• Desired/Plus: Familiarity with GMI, Murex or Shadow back office platforms

Qualifications

• Experience Needed: 5 years minimum. Experienced candidates a plus.


• Educational Requirements: Bachelor’s Degree in finance related field Languages: (Other than English)


• Desired / Plus: French, Portuguese

Business insight

Societe Generale is committed to offering an inclusive recruitment experience to all candidates. If you require any reasonable accommodations during the recruitment process, please do not hesitate to let our Recruiters know.

OUR CULTURE:

At Societe Generale, we live by our 4 core values of commitment, responsibility, team spirit and innovation. We are engaged and demonstrate consideration for others. We act ethically and with courage. We focus our talent and energy on collective success. We experiment and propose new ideas. This way, we maximize our ability to serve client needs and anticipate market changes. Societe Generale is committed to strengthening bonds with colleagues, communities, and the world in which we live, because relationships are at the heart of how we operate. For more information about our Culture and Conduct initiatives, please visit this link (https://americas.societegenerale.com/en/careers/get-know-culture/)

DIVERSITY, INCLUSION & BELONGING (“DIB”):

Our DIB Mission: Recruit, develop, retain and advance a talented workforce that is united in our efforts to leverage our talent and further develop an inclusive environment that will enhance our competitive position and deliver innovative solutions to our clients. It seeks to foster an environment where employee differences are valued and where all employees feel engaged, supported, respected, and informed. For more information about our DIB initiatives, please visit this link: https://americas.societegenerale.com/en/careers/get-know-diversity/

COMPENSATION:

Base salary range does not include overtime pay, bonus and/or other benefits, where applicable. Actual base salary offer will vary based on skills and experience. The role is eligible for an annual discretionary bonus and includes a competitive benefits package including 401(k) plan with company match, medical/dental/vision, and other benefits for fertility, wellness, student loans and commuters.