Client Services & Office Coordinator — Fast-Paced Real Estate Firm

Hankin & Pack PLLC; Raleigh (NC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) matching

Paid Time Off

Training & Mentorship

Job summary

Hankin & Pack PLLC in Raleigh, NC seeks a full-time Client Services & Office Coordinator to greet clients, manage front desk duties, and support attorneys with administrative tasks.

The role requires 1–2 years of customer service experience, strong interpersonal skills, and the ability to multitask in a fast-paced real estate law office. The firm offers competitive pay and comprehensive benefits in a collaborative, family‑oriented culture.

Qualifications

• Previous receptionist experience preferred but not required.
• Customer service experience helpful.
• Excellent communication and client-facing skills.
• Strong attention to detail and reliability.
• Able to multi-task in a fast-paced environment.
• Highly organized and tech‑savvy.

Responsibilities

• Maintain a welcoming lobby and coffee area.
• Greet clients, check in visitors, and answer phones.
• Manage scheduling for Earnest Money Deposits (EMD) and documents.
• Coordinate with offices and staff to ensure smooth operations.
• Process mail, supplies, and basic administrative tasks.
• Support loan package prep and file organization.

Skills

Reception experience

Customer service

Communication

Attention to detail

Multi-tasking

Organized

Tech-savvy

Job description

Hankin & Pack PLLC in Raleigh, NC seeks a full-time Client Services & Office Coordinator to greet clients, manage front desk duties, and support attorneys with administrative tasks.

The role requires 1–2 years of customer service experience, strong interpersonal skills, and the ability to multitask in a fast-paced real estate law office. The firm offers competitive pay and comprehensive benefits in a collaborative, family‑oriented culture.