Client Services Manager, Revenue Cycle & Analytics

RiseMe; Parsippany-Troy Hills (NJ); On-site; USD 95,000 - 135,000; Full time

Job summary

RiseMe in Parsippany, New Jersey, is seeking a Manager, Client Services to ensure client satisfaction, retention, and revenue optimization by delivering superior service and transparent operations. You will work with client executives and internal teams, monitor key metrics, and produce monthly analytics and insights for presentations to clients.

The role demands a Bachelor’s degree and 5+ years in physician revenue cycle, with strong communication skills and willingness to travel to client

Qualifications

• Bachelor’s degree in business or related field is required.
• Minimum 5+ years in physician revenue cycle, preferably with a large medical center.
• Strong understanding of client management and revenue cycle practices.
• Excellent written and verbal communication skills.

Responsibilities

• Partner with client executives to drive performance outcomes.
• Monitor metrics to manage client satisfaction and retention.
• Develop plans to improve profitability and performance.
• Serve as liaison between client and operations.
• Conduct periodic monthly reviews with clients.
• Produce client analytics and insights for presentations.
• Adhere to HIPAA and protect PHI as required.
• Identify process improvements to enhance customer satisfaction.

Skills

Revenue cycle management

Client management

Presentation skills

Regulatory compliance

MS Office proficiency

Data analysis

Interpersonal communication

Education

Bachelor’s degree in business or related field

Job description

RiseMe in Parsippany, New Jersey, is seeking a Manager, Client Services to ensure client satisfaction, retention, and revenue optimization by delivering superior service and transparent operations. You will work with client executives and internal teams, monitor key metrics, and produce monthly analytics and insights for presentations to clients.

The role demands a Bachelor’s degree and 5+ years in physician revenue cycle, with strong communication skills and willingness to travel to client