Client Services Manager (Operations)

United Protective Services; Dallas (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

A Texas-based security provider seeks a Manager to lead operations, ensuring client satisfaction and effective personnel management. Ideal candidates will possess 3-5 years of management experience in security and a Bachelor's degree is preferred. The role offers full-time stability, benefits, and the chance to work in a growth-focused environment.

Benefits

Auto Allowance

Toll Tag

Cell Phone

Laptop

Health insurance

Life insurance

Paid time off

Vision insurance

Qualifications

• Minimum 3-5 years of management experience in security.
• Possession of a valid Texas Security Officer License.
• Professional image and attitude towards clientele.

Responsibilities

• Oversee scheduling, payroll, and contract adherence.
• Direct supervision of assigned personnel.
• Ensure client satisfaction and provide excellent customer service.

Skills

Client Relations

Employee Relations

Multi-tasking

Time Management

Communication (oral and written)

Education

Bachelor's Degree (Preferred)

High School Diploma or GED

Tools

WINTEAM Payroll

Microsoft Office Suite

Job description

Overview

United Protective Services is the largest regional contract security provider in the state of Texas. We continue to experience unprecedented growth and are looking for career minded security professionals to join our dynamic team. United Protective Services offers a multitude of shift assignments, flexible schedules and a management team that cares about their employees as much as they care about their clients. If you are looking for an outstanding opportunity that provides stability, career advancement and job satisfaction, we would like to talk with you.

Job Skills / Requirements

Duties will include: scheduling, payroll, overtime control, contract adherence, quality control, direct supervision of assigned personnel, recruiting, interviewing, training, internal and external communications (oral and written), Client Satisfaction and Customer Service.

This manager should have extensive working knowledge of the contract security industry. Emphasis will be in Client Relations, Employee Relations; and, ensuring the best possible security program at our client locations.

Candidate should possess a minimum of 3-5 years of management experience, and convey a highly professional image and attitude towards clientele and employees. Must be able to meet requirements and maintain a current Security Officer License in the State of Texas.

Candidates should possess working knowledge of:

• WINTEAM Payroll Experience Preferred
• Microsoft Office Suite
• Multi-tasking
• Time Management
• Experience as an Account Manager or Director of Security

Job Type: Full-time

Benefits:

• Auto Allowance
• Toll Tag
• Cell Phone
• Laptop
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule: Monday-Friday (On-call 24/7)

Education: Bachelor's (Preferred)

Experience: Security: 3 years (Preferred)

Education Requirements (Any)

High School Diploma or GED

Certification Requirements (Any)

Drivers License

Additional Information / Benefits

United Protective Services License: Texas B-09771 & B-12854 Oklahoma 12SGA 4246 Equal Opportunity Employer

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation

This is a Full-Time position 1st Shift.