Client Services Manager (Fully Remote)

Zerohash; United States; Remote; USD 80,000 - 120,000; Full time

Benefits offered by this job

Healthcare insurance

Vision insurance

Dental insurance

Equity

Parental leave

WeWork access

Remote learning stipend

Job summary

Zerohash, a leading crypto and stablecoin infrastructure platform that powers innovative financial services, is seeking an experienced Account Manager. You will own day-to-day partner relationships, manage renewals and check-ins, and prepare pipeline summaries while keeping CRM records up to date.

The role requires 3–5 years in client services or account management with B2B clients, strong process discipline, clear communication, and sound judgment on escalations.

Qualifications

• 3–5 years in client services or account management with B2B clients.
• Strong process discipline and CRM proficiency.
• Clear communication and escalation judgment.

Responsibilities

• Own day-to-day partner relationships, including renewals and check-ins.
• Prepare pipeline summaries, reports, and keep CRM records current.
• Coordinate onboarding, audits, and invoice management.

Skills

CRM proficiency

Client relationship management

Communication skills

Escalation judgment

Job description

• Own day-to-day partner relationships, including renewals and check-ins.
• Prepare pipeline summaries, reports, and keep CRM records current.
• Coordinate onboarding, audits, and invoice management.

Requirements:

• 3-5 years in client services or account management with B2B clients.
• Strong process discipline and CRM proficiency.
• Clear communication and judgment on escalation.
• Healthcare, vision, and dental insurance.
• Equity, maternity and paternity leave.
• WeWork access and annual stipends for remote work and learning.

Zerohash is a leading crypto and stablecoin infrastructure platform that powers the next generation of financial services. Founded in 2017, the company has raised over $280 million and is trusted by brands like Morgan Stanley and Stripe, operating with a compliance-first culture.