Client Services Growth Strategy Advisor

World Wide Technology, Inc.; Northern (KY); Hybrid; USD 230,000 - 300,000; Full time

Benefits offered by this job

Health and Wellness

401k with Company Matching

Paid Time Off

Parental Leave

Tuition Reimbursement

Employee Discount Program

Job summary

World Wide Technology is seeking a Senior Client Services Growth Strategy Advisor focused on Life Sciences to build trusted executive relationships and shape transformation programs. You will partner with account leaders, industry advisors, solution architects, and delivery teams to translate business needs into actionable strategies that drive value.

Travel is expected 30-50% and you will lead discovery sessions, executive briefings, and road-mapping engagements across major Life Sciences

Qualifications

• 10+ years in Life Sciences consulting, strategy, or senior operating roles.
• Ability to build senior-level and C-suite relationships.
• Experience leading executive briefings, workshops, or strategic advisory engagements.

Responsibilities

• Develop business cases, value hypotheses, and transformation roadmaps.
• Collaborate with account leaders, industry advisors, solution architects, and delivery teams.
• Serve as the voice of the client to influence go-to-market strategy.
• Establish success measures tied to real business outcomes (R&D productivity, manufacturing quality).

Skills

Life Sciences experience

Executive relationship building

Strategic advisory

Stakeholder management

Education

Bachelor's degree in life sciences, business, engineering, or related field

Job description

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Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distributions capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

Whatisthe Solutions Consulting & Engineering (SC&E) Team and why join?

Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increaseprofitabilityand growth. Our success is enabled by our world-class management consulting, deliveryexcellenceand engineering brilliance. Our goal is to bring together business acumen with full-stack technicalknow-howto develop innovative solutions for our clients' most complex challenges.

Position Overview:

WWT is looking for a senior consulting services leader who knows our targeted industr ies from the inside and has experience in identifying solutions to address key challenges . This is a strategic, client-facing consulting role. While this is not a delivery or technical architecture role, nor a quota-carrying sales role , individuals will be expected to grow services in target accounts/regions and support establishing program delivery where needed to ensure continuity from pre-sales to execution . You will build trusted relationships with business-unit leaders and C-suite executives at named organizations, understand what is actually standing between them and their goals, and work across WWT’s Solutions and other supporting organizations to shape the transformation work that follows. Your currency is trust, insight, and the ability to connect a real business problem to the right part of WWT.

Where WWT often enters an account through infrastructure or a technical project, the Client Services Growth Strategy Advisor opens a second door — through the business itself . This role is not a solo act ; it will work in close partnership with:

• Account L eaders and Global Client Directors — who own the account relationship and the broader account plan.
• Industry A dvisors — who bring deep domain credibility and long-standing client networks.
• Solution A rchitects and E ngineers — who translate a business need into a technical approach and provide cross-industry perspective and consulting rigor
• Delivery teams — who take a shaped opportunity and make it real for the client.

The job is to be the connective tissue between what the client needs and what WWT can bring — and to make sure every handoff lands with context, not just a summary.

Position Focus – Life Sciences & BioPharma:

• B uilding relationships with business-unit leaders and C-suite executives at major Life Sciences organizations
• Understanding the strategic, operational, scientific, and technology challenges each stakeholder is actually facing — not just the ones on the surface.
• Identifying and qualifying the opportunities where WWT's capabilities can create measurable value.
• Surfacing transformation opportunities long before they become a formal RFP and bring the right combination of WWT's consulting, engineering, AI and data, cloud, cybersecurity, infrastructure, digital, and strategic resourcing capabilities to support solutioning .
• Leading discovery sessions, executive briefings, workshops, assessments, and strategic road - mapping engagements that turn a business conversation into a shared plan.
• Connecting what you hear from the client to the right WWT experts, practices, partners, and delivery resources — quickly and accurately.
• Shaping complex, cross-functional opportunities from the first conversation through solution development , pursuit and where needed into delivery setup .

Additional Responsibilities :

• Develop the business case: value hypotheses, transformation roadmaps, and executive-ready recommendations that hold up in the boardroom.
• Collaborate closely with account leaders, industry advisors, solution architects, engineers, and delivery teams to bring the right people to every opportunity.
• Serve as the voice of the client inside WWT — bringing market and customer insight back into how WWT shapes its go-to-market approach.
• Establish success measures tied to real business outcomes: R&D productivity, faster clinical development, manufacturing efficiency and quality, reduced compliance risk, innovation, and stronger commercial performance.

Representative Client and Business-Unit Engagements:

The position will work across the full Life Sciences value chain, adapting the conversation to whichever part of the business is in the room:

• Research & Development / Drug Discovery — advising R&D and discovery leadership on how AI and data platforms can sharpen target selection and shorten the path from idea to candidate.
• Clinical Development & Clinical Operations — helping trial leaders modernize how they manage sites, data, and patient engagement across the clinical program.
• Regulatory & Medical Affairs — supporting the shift toward digital submission, evidence generation, and modern medical information management.
• Manufacturing, Quality & Plant Operations — working with plant and quality leaders on digital plant-floor initiatives, compliance, and operational technology modernization.
• Supply Chain & Distribution — partnering with supply chain leaders on visibility, resilience, and cold-chain and distribution technology.
• Commercial Operations & Market Access — helping commercial leaders use data and AI to sharpen launch strategy, pricing, and market access execution.
• Enterprise Technology, Data, AI & Digital Transformation — engaging CIOs, CDOs, and heads of digital on the platforms and governance that make every capability above possible.

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Qualifications and Requirements:

Required Qualifications

• 10+ years of experience in Life Sciences or BioPharma, in a consulting , strategy, or senior operating role.
• Fluency across the full Life Sciences value chain — not surface familiarity with a slide, but a working understanding of how each part of the business actually operates .
• Demonstrated experience across at least two areas of the Life Sciences value chain — R&D, clinical, regulatory or medical affairs, manufacturing or quality, supply chain, commercial, or enterprise technology.
• A track record of building and sustaining senior-level and C-suite relationships.
• Experience leading executive briefings, workshops, or strategic advisory engagements.
• Strong business case development and executive communication skills.
• Bachelor's degree in a life sciences , business, engineering, or related field.
• Comfort operating with ambiguity and shaping opportunities that do not yet have a defined scope.

Preferred Qualifications

• MBA or other advanced degree .
• Background in top-tier strategy or Life Sciences-focused consulting, or senior operating experience inside a major pharmaceutical, biotech, or animal health company.
• Existing relationships within major Life Sciences organizations.
• Familiarity with GxP , FDA, and global regulatory frameworks, and the compliance realities of the industry.
• Experience shaping AI, data, or digital transformation initiatives in a regulated environment.
• Working knowledge of cloud, cybersecurity, or infrastructure modernization in a Life Sciences context.

Travel

Expect regular travel — client sites, executive briefings, and time at WWT's Advanced Technology Center. Plan for roughly 30% - 50%, depending on which accounts and engagements are active at any given time.

Success Measures and Performance Indicators:

This role is measured by the strength of the relationships built and the value they create:

• Growth in senior and C-suite relationships across target Life Sciences accounts.
• Quality and progression of qualified opportunities shaped and moved into WWT's pursuit process.
• Business outcomes influenced — improved R&D productivity, faster clinical development, manufacturing efficiency and quality, reduced compliance risk, innovation delivered, and stronger commercial performance.
• Client feedback that confirms the individual is seen as a trusted advisor, not a vendor.
• Contribution to WWT's Life Sciences go-to-market strategy through the market and customer insight brought back into the business.

Want to learn more about Consulting Services? Check us out on our platform:

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $230,000 to $300,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
• Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
• Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US benefits website at wwt.com/us-benefits.

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.

World Wide Technology is an Equal Opportunity Employer.

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If you have any questions or concerns about this posting, please email [e-mail].

WWT is an Equal Opportunity Employer

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