Client Services & Funding Specialist (Remote)

SouthState Bank, N.A.; Decatur (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

SouthState Bank, N.A. is recruiting a Client Services Representative in Decatur, AL. This role handles day-to-day client interactions, funding, billing, and documentation review.

You will monitor invoices, support fraud prevention, and help maintain client portfolios while delivering strong customer service. Ideal candidates have at least 1 year of clerical/office experience and excellent communication skills.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of clerical/office experience.
• Excellent verbal and written communication skills; strong customer relations.

Responsibilities

• Serve as point of contact for daily client interactions and servicing tasks.
• Verify invoices, funding, billing, and related documentation for accuracy and fraud prevention.
• Maintain up-to-date understanding of client operations to identify service opportunities.
• Provide training and support on funding procedures and client portal.

Skills

Communication

Customer relations

Teamwork

Multitasking

Education

High school graduate or equivalent

Tools

Excel

Word

Job description

SouthState Bank, N.A. is recruiting a Client Services Representative in Decatur, AL. This role handles day-to-day client interactions, funding, billing, and documentation review.

You will monitor invoices, support fraud prevention, and help maintain client portfolios while delivering strong customer service. Ideal candidates have at least 1 year of clerical/office experience and excellent communication skills.