Client Services & Front Desk Associate – Law Firm

Aevitas Law Firm; Lancaster (Lancaster County); On-site; USD 21,000 - 30,000; Full time

Job summary

Aevitas Law is seeking a professional Client Services & Front Desk Associate for our Willow Street office in Lancaster, PA. You’ll be the first point of contact for clients, visitors, and callers, blending warm hospitality with strong administrative skills to create a welcoming, professional environment.

Ideal candidates will have professional-office experience, superb communication, and the ability to juggle multiple tasks—from mail and deliveries to scheduling and meeting preparations—while

Qualifications

• Experience in professional offices, administrative or receptionist roles.
• Ability to communicate clearly by phone, email, and in person.
• Demonstrates attention to detail, organization, and follow-through.
• Comfort learning office technology and scheduling systems.
• Handles confidential information professionally and discreetly.
• Manages changing priorities with a calm, welcoming presence.
• Takes initiative and is willing to assist wherever needed.
• Dependable, punctual, and committed to excellent service.
• Experience in a law firm or professional-services environment preferred but not required.

Responsibilities

• Welcome clients and visitors and help create a comfortable, professional experience.
• Answer and direct incoming telephone calls and respond to general inquiries.
• Coordinate conference-room schedules and prepare meeting spaces.
• Assist with incoming and outgoing mail, deliveries, copying, and document preparation.
• Maintain an organized reception area, conference rooms, and client hospitality stations.
• Monitor office and hospitality supplies and assist with replenishment and ordering.
• Provide general administrative support for meetings, client communications, events, and special projects.
• Communicate promptly and professionally with clients, attorneys, team members, and outside contacts.

Skills

Office experience

Administrative skills

Receptionist experience

Client-service mindset

Clear communication

Attention to detail

Discretion handling confidential info

Multitasking and prioritization

Job description

About the Opportunity

Are you someone who enjoys creating an excellent first impression, helping others, and keeping an office organized? Aevitas Law is seeking a professional, dependable, and service-minded Client Services & Front Desk Associate for our Willow Street office. Aevitas Law is part of Faithward Companies, a multidisciplinary legacy planning group, committed to serving clients with professionalism, ownership, and collaboration.

This position is the first point of contact for clients, visitors, and callers. The ideal candidate will combine warm hospitality with strong administrative skills and the judgment needed to work in a professional law firm environment.

What You Will Do

In this role, you will:

• Welcome clients and visitors and help create a comfortable, professional experience.


• Answer and direct incoming telephone calls and respond to general inquiries.


• Coordinate conference-room schedules and prepare meeting spaces.


• Assist with incoming and outgoing mail, deliveries, copying, and document preparation.


• Maintain an organized reception area, conference rooms, and client hospitality stations.


• Monitor office and hospitality supplies and assist with replenishment and ordering.


• Provide general administrative support for meetings, client communications, events, and special projects.


• Communicate promptly and professionally with clients, attorneys, team members, and outside contacts.

Requirements

What Will Help You Succeed

We are looking for someone who:

• Has experience in a professional office, administrative, receptionist, client-service, or similar role.


• Communicates clearly and professionally by telephone, email, and in person.


• Demonstrates excellent attention to detail, organization, and follow-through.


• Is comfortable learning office technology, scheduling systems, and business software.


• Handles confidential or sensitive information with professionalism and discretion.


• Can manage changing priorities while maintaining a calm and welcoming presence.


• Takes initiative and is willing to assist wherever needed.


• Is dependable, punctual, and committed to providing excellent service.

Experience in a law firm or other professional-services environment is preferred but not required.

Why Join Aevitas Law?

You will join a collaborative, purpose-driven organization where your work directly shapes the experience of our clients and supports the effectiveness of the entire office. This is an opportunity to develop professional administrative experience while contributing to a team that values quality, service, and meaningful relationships.

Employment is contingent upon successful completion of applicable pre-employment screening requirements.

Aevitas Law and Faithward Companies are equal opportunity employers.