Client Services Director - #2992

Wadetrim; Pittsburgh (Allegheny County); Hybrid; USD 180,000 - 260,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short and long-term disability

Education reimbursement

401(k)

Performance bonuses

Employee stock program

Employee Resource Groups

Job summary

Wade Trim is seeking a Client Services Director to drive business growth in the Industrial Commercial Energy group. You will expand the firm’s presence in the Community Infrastructure market, cultivate executive relationships, and guide project delivery with cross-functional teams.

The ideal candidate has a bachelor’s degree, 15+ years of industry experience, a strong network, and a track record in identifying opportunities and forming strategic partnerships that contribute to revenue growth.

Qualifications

• Strong understanding of data center, retail, and site development markets.
• Established professional network and industry presence.
• Proven ability to identify, secure, and develop new business opportunities.
• Strong communication, presentation, and negotiation skills.
• Ability to cultivate executive-level and long-term client relationships.
• Strategic thinker with strong market analysis and planning capabilities.
• Leadership and mentoring experience.
• Ability to balance strategic initiatives with operational involvement.
• Self-motivated, results-oriented, and entrepreneurial approach.
• Willingness to travel and engage with clients and industry organizations as needed.

Responsibilities

• Lead strategic expansion efforts within the national data center and retail markets.
• Grow Site Development services.
• Identify and pursue opportunities in new geographic and industry markets.
• Evaluate existing industry contacts and align relationships with strategic business objectives.
• Build trust and credibility with current and prospective clients.
• Develop and execute market penetration strategies that support revenue objectives.
• Leverage professional networks to create new opportunities and strengthen market presence.
• Collaborate with leadership to diversify service offerings.
• Represent the firm at industry events, conferences, and professional organizations.
• Support recruitment efforts through industry relationships and professional connections.
• Provide client oversight and guidance as new accounts transition into active projects.
• Partner with technical and operational teams to ensure successful project delivery.
• Monitor industry trends, competitive activity, and emerging market opportunities.
• Contribute to annual sales, revenue, and strategic planning initiatives.

Skills

Communication skills

Presentation skills

Negotiation skills

Leadership/mentoring

Strategic thinking

Market analysis

Education

Bachelor’s degree

Job description

Benefits

Our excellent salary and benefits package includes medical, dental, vision, life insurance, short and long‑term disability coverage, education reimbursement, 401(k), performance bonuses, and an employee stock program. Employee Resource Groups and Programs offered include the Young Professionals Group, Women at Wade Trim, Diversity, Equity and Inclusion, Professional Development, Leadership Development, Mentor Program, Sustainability Program, and Wellness Program.

Position Overview

We are looking for a Client Services Director to join our Industrial Commercial Energy group to drive business growth, strengthen client relationships, and expand the firm’s presence within the Community Infrastructure market. The ideal candidate will have a bachelor’s degree, 15 or more years of industry experience, a strong professional network, and a proven ability to identify new opportunities, develop strategic partnerships, and support successful project delivery. This individual will collaborate with technical and operational teams, contribute to revenue and strategic planning initiatives, mentor staff, and represent the firm within industry organizations while fostering long‑term client success and maintaining a safe working environment.

Responsibilities

• Lead strategic expansion efforts within the national data center and retail markets
• Grow Site Development services
• Identify and pursue opportunities in new geographic and industry markets
• Evaluate existing industry contacts and align relationships with strategic business objectives
• Build trust and credibility with current and prospective clients
• Develop and execute market penetration strategies that support revenue objectives
• Leverage professional networks to create new opportunities and strengthen market presence
• Collaborate with leadership to diversify service offerings
• Represent the firm at industry events, conferences, and professional organizations
• Support recruitment efforts through industry relationships and professional connections
• Provide client oversight and guidance as new accounts transition into active projects
• Partner with technical and operational teams to ensure successful project delivery
• Monitor industry trends, competitive activity, and emerging market opportunities
• Contribute to annual sales, revenue, and strategic planning initiatives

Qualifications

• Strong understanding of data center, retail, and site development markets
• Established professional network and industry presence
• Proven ability to identify, secure, and develop new business opportunities
• Strong communication, presentation, and negotiation skills
• Ability to cultivate executive‑level and long‑term client relationships
• Strategic thinker with strong market analysis and planning capabilities
• Leadership and mentoring experience
• Ability to balance strategic initiatives with operational involvement
• Self‑motivated, results‑oriented, and entrepreneurial approach
• Willingness to travel and engage with clients and industry organizations as needed
• Maintain a safe working environment
• Bachelor’s degree
• 20+ years of industry experience

About Wade Trim

Wade Trim is committed to maximizing the value of infrastructure investments. We’ve been solving complex engineering challenges for a century. We customize our work approach to fit each project using a collaborative, friendly style to deliver solutions our clients can stand behind. Our supportive culture recognizes and strives to fulfill collective client, company, and individual needs. Mentoring and building skills of Wade Trim staff is a priority. Frequent interaction among staff is encouraged, company leadership is easily accessible, and opportunities are provided for staff to help shape the firm’s future through strategic planning. Work/life balance is supported through a flexible, hybrid work schedule that brings team members together in the office at least three days a week and connects them virtually when working from home. To solve our clients’ toughest challenges, we’ve devoted ourselves to delivering innovative solutions. Our Office of Applied Technology (OAT) is dedicated to seeking new technologies or ways to apply existing technologies to enhance value to our clients and positively impact communities. All staff are encouraged to share ideas and suggestions for innovative technologies or processes to adopt. This open‑minded approach enables us to advance technology, foster innovation, and stay ahead of our clients’ needs. Wade Trim’s success is shared by the employees that make it happen. Since our beginning, our firm has been 100% employee owned. This cultivates an ownership mindset that benefits our work approach, collaborative culture, and ability to deliver client solutions. We believe employee ownership drives the sustainability and growth of our firm and provides all our employees with opportunities for financial success.

EEO Statement

Wade Trim is an affirmative action/equal opportunity employer.