Client Services Coordinator: Part-Time with Growth to Leadership

ServiceMaster Residential Co; Grand Prairie (TX); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Opportunity for advancement

Flexible schedule

Competitive salary

Job summary

ServiceMaster Clean by Prime is seeking a motivated Client Services Coordinator to support our growing commercial cleaning operations across the Dallas–Fort Worth area. The role involves client relations, quality control, employee support, training, and helping develop new accounts.

This part-time position offers a hands-on schedule visiting client sites, inspecting services, coordinating with cleaning teams, addressing concerns, and pursuing opportunities to grow existing and new accounts.

Qualifications

• Strong communication and customer service skills.
• Professional, dependable, organized, and accountable.
• Able to work independently and take initiative.
• Willing to perform hands-on commercial cleaning when necessary.
• Valid driver’s license and reliable transportation.
• Ability to travel throughout the DFW area.
• Flexibility for occasional evening or weekend needs.
• Commercial cleaning, customer service, sales, or account management experience preferred but not required.

Responsibilities

• Client & Field Support: conduct routine client visits and quality inspections; communicate with clients to ensure satisfaction and identify service needs; build and maintain strong client relationships; follow up on service concerns and ensure corrective actions are completed; communicate account updates to management; assist with new account startups and client walkthroughs.
• Employee Support & Training: check in with cleaning employees and provide field support; assist with training employees on cleaning procedures, equipment, safety, and client expectations; identify performance and training needs and communicate them to management; provide hands-on cleaning support when needed.
• Business Development & Account Growth: identify prospective commercial cleaning customers and new business opportunities; assist with prospect follow-up, walkthroughs, proposals, and new account development; identify opportunities for additional services; support customer retention and revenue growth; participate in marketing activities.
• Documentation & Follow-Up: maintain inspection reports, client notes, photos, and follow-up documentation; track client concerns and ensure items are followed through to completion; maintain professional communication with clients, employees, and management.

Skills

Communication

Customer service

Organizational skills

Independent work

Attention to detail

Training & coaching

Sales & account management

Hands-on cleaning

Driver's license

Travel (DFW)

Evening/weekend flexibility

Job description

ServiceMaster Clean by Prime is seeking a motivated Client Services Coordinator to support our growing commercial cleaning operations across the Dallas–Fort Worth area. The role involves client relations, quality control, employee support, training, and helping develop new accounts.

This part-time position offers a hands-on schedule visiting client sites, inspecting services, coordinating with cleaning teams, addressing concerns, and pursuing opportunities to grow existing and new accounts.