Client Services Coordinator — Growth & Training, Full-Time

GG Media; Louisville (KY); On-site; USD 49,000 - 53,000; Full time

Benefits offered by this job

Competitive salary ($49,000 – $53,000 annually)

Opportunities for professional growth

Skill development and ongoing training

Supportive work environment

Job summary

A forward-thinking media company is seeking a detail-oriented Service Account Coordinator to enhance client service operations. This full-time role involves coordinating activities between clients and internal teams, ensuring timely service delivery, and fostering high levels of client satisfaction. The ideal candidate should possess strong organizational and communication skills, alongside a proactive mindset. The position offers a competitive salary and opportunities for professional growth in a supportive work environment.

Responsibilities

• Coordinate daily account activities for timely service delivery.
• Serve as a liaison between clients and internal departments.
• Monitor account performance and resolve service-related inquiries.
• Maintain organized records and documentation for assigned accounts.
• Support onboarding process for new clients.
• Identify opportunities to improve processes and enhance client experience.

Skills

Strong organizational and time management skills

Excellent written and verbal communication abilities

Ability to multitask and adapt in a fast-paced environment

Detail-oriented with a proactive mindset

Strong interpersonal skills

Proficiency in basic office tools

Job description

A forward-thinking media company is seeking a detail-oriented Service Account Coordinator to enhance client service operations. This full-time role involves coordinating activities between clients and internal teams, ensuring timely service delivery, and fostering high levels of client satisfaction. The ideal candidate should possess strong organizational and communication skills, alongside a proactive mindset. The position offers a competitive salary and opportunities for professional growth in a supportive work environment.