Client Services Coordinator

No Tillfarmer; Town of Brookfield, Northern (WI, KY); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

ICHRA

Dental

401K match

Profit sharing

Laptop

Free parking

Job summary

No Tillfarmer in Wisconsin is seeking a Client Services Coordinator to oversee advertising workflow and support client services across print and digital campaigns. You will coordinate placements, ensure accuracy, and interface with clients, agencies, and internal teams to deliver campaigns on schedule.

The role requires strong organizational skills, attention to detail, and proficiency with CRM systems and Microsoft Office.

Qualifications

• Strong organizational and project management skills with the ability to manage multiple priorities and deadlines.
• Experience coordinating print and digital advertising workflows or similar operations.
• Excellent communication and client service skills, with the ability to work effectively with clients, agencies, and internal teams.
• High attention to detail and accuracy in data management, scheduling, and ad placement.
• Proficiency with CRM systems and ability to manage databases and reporting.
• Working knowledge of digital advertising, email campaigns, and basic performance metrics.
• Familiarity with print production processes and ad trafficking concepts.
• Experience with Microsoft Office tools (Excel, Word, Outlook) and reporting tools.
• Problem-solving mindset with the ability to identify process improvements and drive efficiency.
• Ability to work in a fast-paced, deadline-driven environment.
• Strong analytical skills with the ability to generate and interpret reports.
• Team-oriented with the ability to train and support others on systems and processes.

Responsibilities

• Own day-to-day client services operations and advertising workflow.
• Coordinate placement of all print and digital advertising, ensuring accuracy and timeliness.
• Communicate with clients and agencies regarding materials, deadlines, and placements.
• Partner with Production and Digital Media teams to ensure correct ad placement and campaign execution.
• Identify and implement process improvements to increase efficiency and accuracy in ad services.
• Ensure accurate and timely billing for all print, digital, and special advertising projects; support accounting as needed.
• Coordinate special advertising initiatives and sponsorships with publisher and conference teams.
• Maintain and update advertiser database and support data processing for promotions and audience development.
• Manage CRM setup, updates, and reporting; provide timely and accurate sales data.
• Train sales staff on systems, tools, and process updates.
• Provide regular reporting on ad sales, campaigns, and special programs.
• Serve as project manager for sponsored, native, and custom content programs.
• Perform additional duties as assigned.

Skills

Organizational skills

Project management

Client communication

Data accuracy

CRM proficiency

Excel

Ad trafficking

Team training

Fast-paced environment

Tools

CRM systems

Excel

Microsoft Office

Reporting tools

Job description

The Client Services Coordinator’s primary responsibility is to oversee and support the organization, placement, tracking, and execution of print and digital advertising, ensuring accuracy and alignment with ad sales. This role also helps develop and execute client service strategies, provides timely and detailed reporting, and manages the end-to-end advertising services process for all Company print, digital, and event initiatives.

Primary Responsibilities

• Own day-to-day client services operations and advertising workflow
• Coordinate placement of all print and digital advertising, ensuring accuracy and timeliness
• Communicate with clients and agencies regarding materials, deadlines, and placements
• Partner with Production and Digital Media teams to ensure correct ad placement and campaign execution
• Identify and implement process improvements to increase efficiency and accuracy in ad services
• Ensure accurate and timely billing for all print, digital, and special advertising projects; support accounting as needed
• Coordinate special advertising initiatives and sponsorships with publisher and conference teams
• Maintain and update advertiser database and support data processing for promotions and audience development
• Manage CRM setup, updates, and reporting; provide timely and accurate sales data
• Train sales staff on systems, tools, and process updates
• Provide regular reporting on ad sales, campaigns, and special programs
• Serve as project manager for sponsored, native, and custom content programs
• Perform additional duties as assigned.

Qualifications

• Strong organizational and project management skills with the ability to manage multiple priorities and deadlines
• Experience coordinating print and digital advertising workflows or similar operations
• Excellent communication and client service skills, with the ability to work effectively with clients, agencies, and internal teams
• High attention to detail and accuracy in data management, scheduling, and ad placement
• Proficiency with CRM systems and ability to manage databases and reporting
• Working knowledge of digital advertising, email campaigns, and basic performance metrics
• Familiarity with print production processes and ad trafficking concepts
• Experience with Microsoft Office tools (Excel, Word, Outlook) and reporting tools
• Problem-solving mindset with the ability to identify process improvements and drive efficiency
• Ability to work in a fast-paced, deadline-driven environment
• Strong analytical skills with the ability to generate and interpret reports
• Team-oriented with the ability to train and support others on systems and processes

About Us

Lessiter Media is an established and growing 40-year-old niche media company serving the equine and agricultural industries with our digital, print and event platforms.

We are viewed by the industries we serve as trusted market leaders and are a multi-award winner for outstanding journalism for American Farriers Journal in the equine market, Farm Equipment, Ag Equipment Intelligence, Rural Lifestyle Dealer, No-Till Farmer, Conservation Tillage Guide, Cover Crop Strategies, Dryland No-Tiller, Strip-Till Farmer, Precision Farming Dealer and Farm Innovations in the agricultural market. In addition, we also host these industry-leading in-person events: International Hoof-Care Summit, National No-Tillage Conference, National Strip-Till Conference Precision Farming Dealer and Dealership Minds Summit, as well as seven virtual events each year.

Our culture, rooted in family ownership and entrepreneurship, fosters and rewards performance. We encourage all team members to take ownership of his or her position and take responsibility to lead and innovate. We consider our employees to be our most valuable asset and provide training and support for career growth and success.

We operate on a strong set of core values (Integrity & Trust, Commitment to Unmatched Excellence, Teamwork, Accountable, Be Positive and Embrace Change) and expect everyone on the team to embody them as well.

We offer competitive compensation and benefits, flexible hours, professional development and an amazingly rewarding culture and environment. Our headquarters modern design features innovative and collaborative bright open floor plan with a fantastic employee lounge and great coffee. Close to some of Brookfield’s finest shopping and best restaurants. Enjoy an early morning or noontime stroll along a scenic walking trail.

This is a rare and exciting opportunity to join a great company and a great team. If you are interested in pushing your client services career upward, we’d like to hear from you. Brookfield office base location required. Competitive compensation package, benefits include ICHRA, dental, 401K match, annual profit sharing, laptop and free parking.