Client Services Coordinator

JJ MOORE & ASSOCIATES, PLLC; Norcross (GA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid holidays

End-of-year bonus

Optional medical insurance

401(k) retirement plan

Job summary

JJ Moore & Associates, PLLC, in Norcross, Georgia, seeks a Client Services Coordinator to join their team. This full-time position involves handling client interactions, correspondence, and administrative tasks in a supportive, mission-driven environment.

Candidates should be friendly, organized, and bilingual (English/Spanish) with a commitment to confidentiality. Benefits include paid holidays, an end-of-year bonus, and access to medical insurance and a 401(k) retirement plan.

Qualifications

• Bilingual in English/Spanish.
• Experience working in an immigration law firm is an advantage.
• Ability to commute to Norcross, GA 30093 or relocate before starting work.

Responsibilities

• Manning the front desk.
• Attending to clients; communication, fingerprinting, etc.
• Creating client files.
• Providing case updates to clients.
• Sending client update letters.
• Handling special projects.
• Ensuring confidentiality compliance.

Job description

JJ Moore & Associates is a dynamic immigration law firm with offices in Nashville, Tennessee, and Atlanta, Georgia, serving primarily the Latino community. Our practice focuses on helping clients adjust their status within the United States, with a particular emphasis on representing victims of domestic abuse. We pride ourselves in combining strong legal advocacy with compassionate, client-centered representation.

As we continue to grow, we are seeking a skilled and empathetic individual to join our Georgia office team to help handle administrative tasks including customer care to our clients, communication letters, correspondence, case inquiries, etc.

Job Responsibilities

• Manning the front desk
• Attending to clients; communication, fingerprinting etc
• Creating client files
• Providing case updates to clients
• Sending client update letters
• Special projects
• Compliance of confidentiality

This is a full-time position Monday through Friday with over 30 hours per week. Our office is open from 9am ET to 6:00pm ET. Work hours will fall within that time range. Saturday may be required twice a month.

Client Services Coordinator Skills and Requirements

• Friendly, upbeat, and outgoing personality
• Well organized and able to work in a fast-paced environment
• Bi-lingual in English/Spanish
• Compliance of confidentiality
• Excellent customer service
• Experience of working in an immigration law firm is an advantage.
• Ability to commute: Norcross, GA 30093 or relocate before starting work.

Why Join JJ Moore & Associates?

At JJ Moore & Associates, you’ll find more than just a job, you’ll join a mission-driven firm that believes in using the law to heal, protect, and empower. We offer a collaborative environment where your expertise is valued, your compassion matters, and your advocacy makes a lasting difference in clients’ lives.

We also believe in taking care of the people who make our work possible. Our team members enjoy paid holidays, an end-of-year bonus, and access to optional medical insurance and a 401(k) retirement plan. At JJ Moore & Associates, you’ll build a meaningful career while being supported both personally and professionally.