Client Services Coordinator

Velocity Flex; Houston (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Velocity Flex in Houston seeks a detail-oriented marketing support specialist to assist the Landlord Representation team with high-volume deliverables such as e-blasts, flyers, site plan updates, and recurring materials. You’ll support a fast-paced workflow and coordinate directly with brokers to ensure timely, accurate outputs.

You will use AI tools for efficiency, maintain strong communication, and uphold brand standards while delivering high-quality marketing collateral and client-ready

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, Real Estate, Finance or related discipline OR equivalent work experience.
• Intermediate proficiency with Adobe InDesign, Illustrator, and Photoshop.
• Intermediate knowledge of Microsoft Office Suite (especially Excel).
• Excellent organizational, interpersonal, writing, and communication skills with the ability to communicate analytical and marketing data effectively.
• Proven ability to multi-task and maintain accuracy in a high-volume, deadline-driven environment.

Responsibilities

• Act as trusted partner and primary point of contact for brokers and clients, delivering responsive communication and high-quality client experience throughout the deal lifecycle.
• Enable brokers to maximize productivity by proactively managing timelines, deliverables, and day-to-day coordination in a high-volume setting.
• Support proposal responses related to the transaction management process.
• Prepare correspondence, documents, flyers, RFPs, LOIs, reports, invoices, and recurring materials with direction from brokers and knowledge of policies.
• Deliver high-quality, detail-oriented work reflecting brand standards and professionalism.
• Support marketing and business development by creating email campaigns, developing proposals and pitch materials, and producing marketing collateral to boost visibility and client engagement.

Skills

Analytical skills

Writing skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Team collaboration

Education

Bachelor’s degree or equivalent

Tools

Adobe InDesign

Illustrator

Photoshop

Microsoft Excel

Microsoft Office Suite

Job description

This is a high-volume role focused on multi-tasking and recurring deliverables (e-blasts, flyers, site plan updates, and other marketing materials). You’ll primarily support the Landlord Representation team, with additional support for 1–3 other brokers.

You thrive under pressure, prioritize effectively, and take ownership of your work. You’re self-motivated, open to using AI for efficiency, and confident working with brokers—comfortable asking questions and providing constructive pushback when needed. This role is ideal for a reliable “grinder” who values steady, high-quality execution over rapid career pivots.

What you bring

• Bachelor’s Degree in Business, Marketing, Communications, Real Estate, Finance or related discipline OR equivalent work experience.
• Intermediate proficiency with Adobe InDesign, Illustrator, and Photoshop.
• Intermediate knowledge of Microsoft Office Suite (especially Excel).
• Excellent organizational, interpersonal, writing, and communication skills with the ability to communicate analytical and marketing data effectively.
• Proven ability to multi-task and maintain accuracy in a high-volume, deadline-driven environment.

What success looks like

• You operate as a trusted partner and primary point of contact for brokers and clients, consistently delivering responsive communication, strong relationship management, and a high-quality client experience throughout the deal lifecycle.
• You enable brokers (especially the Landlord Representation team) to maximize productivity and focus on revenue-generating activities by proactively managing timelines, deliverables, and day-to-day coordination in a high-volume setting.
• You have experience supporting proposal responses related to the transaction management process.
• You prepare correspondence, documents, flyers, Requests for Proposals, LOIs, reports, account invoices, and high volumes of recurring materials (e-blasts, site plan updates, tour books, property flyers) with direction from brokers and/or knowledge of company policies and procedures.
• You consistently deliver high-quality, detail-oriented work that reflects brand standards and professionalism, enhancing both team credibility and client satisfaction.
• You support marketing and business development efforts by creating and executing email campaigns, developing proposals and pitch materials, and producing high-quality marketing collateral that enhances team visibility, strengthens client engagement, and contributes to winning new business.