Client Services Coordinator

Nexx 1 Marketing; Arkwright (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Full paid training

Travel opportunities

Yearly R&R trips

Job summary

Nexx 1 Marketing, located in Arkwright, Georgia, is looking for a Client Account Representative to join our expanding team. The role involves handling customer inquiries, establishing new accounts, and ensuring a high level of customer satisfaction.

The ideal candidate will have a high school diploma (GED) and strong interpersonal skills. The position offers full paid training and various advancement opportunities based on performance.

Qualifications

• High school diploma/GED needed; college degree is preferred.
• Capability to build rapport with clients.
• Proficiency in MS Office applications.

Responsibilities

• Handle customer inquiries and establish new accounts.
• Develop and maintain product knowledge.
• Monitor and improve customer satisfaction levels.

Skills

Ability to build rapport with clients

Proficiency with MS Office

Ability to work well in a team

Education

High school diploma/GED required; College degree preferred

Job description

Here at Nexx 1 Marketing the old meets the new as we mix both traditional marketing and sales approaches with new techniques that not only put us ahead of the competition, but also allow us to meet clients needs with maximum efficiency. Every campaign we run is strategically adapted to the results our clients aim to see, and we are willing to adapt and develop our own style to incorporate a wide variety of client needs. Nexx 1 Marketing has developed a successful training program that is designed to produce top- notch managers for the national accounts of new and existing clients. As we continue to grow so does our need for these leaders in our business.

Job Description

We are celebrating by expanding and adding to our fast-paced team! Our company is looking for a Client Account Representative who can assist clients with product issues and help to maintain a high customer retention level.

Responsibilities:

• Handle customer inquiries and establish new accounts
• Develop and maintain a knowledge base of the evolving products and services
• Demonstrate and provide our customers with product knowledge and information
• Monitor the customer satisfaction levels and develop methods for increasing them
• Assist in creating ways for delivering excellent customer service to irate or problematic customers

Qualifications:

• High school diploma/GED required (College degree preferred)
• Ability to build rapport with clients
• Proficiency with MS Office
• Ability to work well in a team environment
• Strong sense of professionalism and discretion required

Benefits: The management team offers an environment where our associates ideas are not only heard but implemented. As a company, we offer advancements base solely on individual performance.

• Full paid training
• Full time / Part Time / Students positions available
• Management trainee positions opening
• Travel opportunities
• Yearly R&R trips

Job Location

Information to be provided.

All your information will be kept confidential according to EEO guidelines.