Client Services Associate: Branch Support & Growth

Gallagher; Florida; On-site; Confidential; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities and O

Collaborative, people-first culture

Job summary

Gallagher is hiring a Branch Client Service Associate I to provide high-quality client service tied to branch workflow processes. You will support internal and external clients, help maintain client relationships, and contribute to overall branch efficiency.

Ideal candidates have a High School diploma/equivalent plus related experience; proficiency in Microsoft Office and basic math is required. A preferred associate degree or professional certification and prior client-relations experience are

Qualifications

• High School diploma/equivalent plus 1 year directly applicable experience.
• Proficiency in Microsoft Office and basic math skills.
• Associate's degree, professional certification, or equivalent training and experience preferred.
• Previous experience managing client relationships.

Responsibilities

• Deliver high quality and efficient service to internal and external clients by assisting with the Branch's overall workflow processes and providing routine client support.
• Contribute to client retention and satisfaction and the Branch's operating/margin targets while adhering to data/document requirements and timelines.
• Create documents, certificates, and reports using appropriate systems and resources.
• Support Production team members and the Client Service function and promote a culture of performance and continuous improvement.

Skills

Microsoft Office

Basic math

Education

High School diploma/equivalent

Associate's degree

Professional certification

Job description

Gallagher is hiring a Branch Client Service Associate I to provide high-quality client service tied to branch workflow processes. You will support internal and external clients, help maintain client relationships, and contribute to overall branch efficiency.

Ideal candidates have a High School diploma/equivalent plus related experience; proficiency in Microsoft Office and basic math is required. A preferred associate degree or professional certification and prior client-relations experience are