Client Services Associate

Ashton Thomas Private Wealth; Scottsdale (AZ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental

Vision

Paid Time Off

Life insurance (after 90 days)

Job summary

Ashton Thomas Private Wealth seeks a Private Wealth Client Associate to join our Scottsdale, AZ or Denver, CO office. You will handle client service requests, onboard new accounts, and support advisors, delivering high-touch service in a fast-paced environment.

Ideal candidates have 1+ years in wealth management, experience with custodians like Charles Schwab, Fidelity, or Pershing, and a Series 65 license or willingness to obtain within 90 days.

Qualifications

• 1+ years of wealth management or financial advisory experience.
• Experience with custodians like Charles Schwab, Fidelity, or Pershing.
• Detail-oriented with strong client service and communication skills.
• Series 65 license or willingness to obtain within 90 days.

Responsibilities

• Process non-trading client service requests with accuracy and follow through.
• Onboard new client accounts, including collecting and reviewing required documentation.
• Maintain accurate client records and ensure compliance with firm policies.
• Serve as primary point of contact for clients, delivering prompt and professional service.
• Educate clients on firm services, digital tools, and cash management solutions.
• Support Financial Advisors with day‑to‑day administrative and operational needs.
• Assist with client events and marketing initiatives in coordination with the Marketing team.
• Participate in training, education, and firm initiatives.

Skills

Client service

Communication

Attention to detail

Organizational skills

Team oriented

Education

Series 65 license

Job description

In-Office | Full-Time Scottsdale, AZ or Denver, CO

Applicants can be located in our Scottsdale, AZ or Denver, CO Office

Ashton Thomas is a Registered Investment Advisor (RIA) providing sophisticated investment management and comprehensive financial planning to high-net-worth individuals, families, and corporate executives. We believe personal relationships are everything and our people are at the heart of what we do.

We’re looking for a Private Wealth Client Associate to join our growing team. This role is ideal for a client focused professional who takes pride in operational excellence and delivering an exceptional client experience.

What You’ll Do

• Process non-trading client service requests and resolve inquiries with accuracy and follow through
• Onboard new client accounts, including collecting and reviewing required documentation
• Maintain accurate client records and ensure compliance with firm policies and procedures
• Serve as a primary point of contact for clients, delivering prompt and professional service
• Proactively educate clients on firm services, digital tools, and cash management solutions
• Support Financial Advisors with day‑to‑day administrative and operational needs
• Assist with client events and marketing initiatives in coordination with the Marketing team
• Participate in training, education, and firm initiatives

What We’re Looking For

• 1+ years of experience in wealth management, RIA, or financial advisory environment
• Experience working with custodians such as Charles Schwab, Fidelity, or Pershing
• Strong attention to detail, organizational skills, and time management
• Exceptional client service and communication skills
• Team oriented mindset with the ability to thrive in a fast‑paced environment
• Prefer Series 65 licensed or w illingness to obtain in 90 days

Why Ashton Thomas

• Meaningful client relationships and high-touch service model
• Competitive benefits including 401(k), health, dental, vision, PTO, and life insurance (after 90 days employment)
• Opportunity to grow within a respected private wealth organization