Client Services Associate

Evergreen Gavekal; San Francisco (CA); On-site; USD 90,000 - 110,000; Full time

Job summary

An independent investment advisory firm is seeking a professional for their San Francisco office. This role focuses on client service and account maintenance, requiring proficiency in handling client accounts, generating reports, and managing private investments. Ideal candidates will have 2 to 5 years of experience at a registered investment advisor or similar firm, demonstrate strong communication skills, and possess meticulous attention to detail. The salary ranges from $100,000+ depending on experience.

Qualifications

• 2 to 5 years of experience with a registered investment advisor or investment/asset management firm.
• Proactive and capable of working with minimal supervision.
• Strong verbal and written communication skills.

Responsibilities

• Provide support for client service functions.
• Generate and upload quarterly reports to the client portal.
• Liaise with private investment teams and custodians.

Skills

Strong verbal communication skills

Attention to detail

Ability to work under pressure

Analytical skills

Job description

Evergreen GaveKal (Evergreen) is an independent registered investment advisor (RIA) serving high-net-worth individuals, families, and endowments. Since 1983, our unwavering commitment to clients and their investments has guided every decision. Evergreen offers a wide spectrum of investment solutions designed to meet today’s increasingly complex global markets.

We are expanding our San Francisco Bay Area office and are looking for a professional passionate about wealth management. The ideal candidate will be personable, detail-oriented, and capable of working with limited supervision.

Duties and Responsibilities

Client Service and Account Maintenance

• Provide support or serve as back-up to client service‑related functions (cash movements, client reporting outside of periodic reports).
• Create new accounts, groups, and households in the portfolio accounting system and client relationship management platform.
• Reconcile and maintain client accounts with custodian records; reconcile groups and households in portfolio accounting system.
• Track and update cost basis information; collect and save documents to support cost basis information.
• Gather 1099s, K‑1s, and other tax documents as requested by clients and accountants.

Quarterly Reporting

Generate reports from portfolio accounting system and upload them to the client portal.

Private Investments

• Fill out subscription documents and coordinate with private investment managers.
• Liaise with our private investment teams and custodian as needed.
• Reconcile and maintain manual client accounts with private investment administrators’ records in portfolio accounting system.
• Track and tag clients’ intra‑group asset flows in portfolio accounting system.

Qualifications/Competencies

• Ability to work well under pressure with aptitude in prioritizing tasks.
• Proactive and works well with minimal supervision.
• Strong verbal and written communication skills.
• Excellent attention to detail with ability to analyze quantitative and qualitative data.
• Interest in streamlining processes.
• 2 to 5 years experience with a registered investment advisor or investment/asset management firm.

Salary Range:

$100,000+ depending on experience