Client Service Associate

Evergreen Gavekal; San Francisco (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

A financial advisory firm in San Francisco is seeking an Associate to support client services and account maintenance in wealth management. This role involves preparing reports, coordinating private investments, and managing client accounts. Ideal candidates are proactive and detail-oriented, with 2 to 5 years of experience in investment advisory or asset management. Expected responsibilities include client service tasks and reporting, ensuring accuracy and efficiency in processes.

Qualifications

• 2 to 5 years experience with a registered investment advisor or investment/asset management firm.
• Ability to work well under pressure and analyze quantitative and qualitative data.
• Interest in streamlining processes.
• Excellent attention to detail with ability to analyze quantitative and qualitative data.
• Interest in streamlining processes.
• 2 to 5 years experience with a registered investment advisor or investment/asset management firm.

Responsibilities

• Support client service-related functions and account maintenance.
• Generate reports and upload them to the client portal.
• Coordinate with private investment managers and maintain manual client accounts.
• Track and update cost basis information; collect and save documents to support cost basis information.
• Gather 1099s, K-1s, and other tax documents as requested by clients and accountants.
• Generate reports from portfolio accounting system and upload to client portal.
• Fill out subscription documents and coordinate with private investment managers.
• Liaise with private investment teams and custodian as needed.
• Reconcile and maintain manual client accounts with private investment administrators’ records.
• Track and tag clients’ intra-group asset flows in the portfolio accounting system.

Skills

Strong verbal and written communication skills

Attention to detail

Ability to prioritize tasks

Proactive and works well with minimal supervision

Verbal & written

Team collaboration

Job description

Evergreen GaveKal (Evergreen) is an independent registered investment advisor (RIA) serving high-net-worth individuals, families, and endowments. Since 1983, one key directive has guided how we operate: the unwavering commitment to our clients and their investments. Our strategic array of financial services provides a wide spectrum of investment solutions to tackle today’s increasingly complex global markets.

Evergreen is continuing to expand its San Francisco Bay Area office. We are looking for a professional who is passionate about working in wealth management. This person should be personable, detail-oriented and be able to work with limited supervision.

We are a small team and are looking to invest in someone for the long term. The new Associate would work in Schwab Advisor Center, Tamarac, among other platforms. Job responsibilities include the following:

Duties and Responsibilities

Client Service and Account Maintenance

• Provide support or serve as back-up to client service-related functions (cash movements, client reporting outside of periodic reports).
• Create new accounts, groups, and households in the portfolio accounting system and client relationship management platform.
• Reconcile and maintain client accounts with custodian records; reconcile groups and households in portfolio accounting system.
• Track and update cost basis information; collect and save documents to support cost basis information.
• Gather 1099s, K-1s, and other tax documents as requested by clients and accountants.

Quarterly Reporting

• Generate reports from portfolio accounting system and upload them to the client portal.

Private Investments

• Fill out subscription documents and coordinate with private investment managers.
• Liaise with our private investment teams and custodian as needed.
• Reconcile and maintain manual client accounts with private investment administrators’ records in portfolio accounting system.
• Track and tag clients’ intra-group asset flows in portfolio accounting system.

Qualifications/Competencies

• Ability to work well under pressure with aptitude in prioritizing tasks.
• Proactive and works well with minimal supervision.
• Strong verbal and written communication skills.
• Excellent attention to detail with ability to analyze quantitative and qualitative data.
• Interest in streamlining processes.
• 2 to 5 years experience with a registered investment advisor or investment/asset management firm.