Client Services Assistant - Dynamic Team, Growth Path

Alphabeinsightinc; Cincinnati (OH); On-site; USD 40,000 - 45,000; Full time

Job summary

Park 6 Logistics is seeking a motivated Service Account Assistant in Cincinnati, OH. You will support client accounts, coordinate daily service activities, and ensure clear communication between customers and internal teams in a fast-paced environment.

The role emphasizes problem-solving, multi-tasking, and professional customer service to contribute to operational excellence and team success.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational abilities and attention to detail.
• Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.

Responsibilities

• Assist with managing client accounts and maintaining positive, professional customer relationships.
• Coordinate daily service requests, account updates, and administrative activities.
• Serve as a point of contact for customer inquiries, providing timely and accurate assistance.
• Maintain organized account records, documentation, and service information.
• Collaborate with internal departments to ensure efficient service delivery and customer satisfaction.
• Track account activities, prepare reports, and support operational processes.
• Identify opportunities to improve service quality and streamline administrative workflows.
• Address customer concerns professionally and support effective problem resolution.
• Contribute to team objectives while maintaining high standards of accuracy and organization.

Job description

Park 6 Logistics is seeking a motivated Service Account Assistant in Cincinnati, OH. You will support client accounts, coordinate daily service activities, and ensure clear communication between customers and internal teams in a fast-paced environment.

The role emphasizes problem-solving, multi-tasking, and professional customer service to contribute to operational excellence and team success.