Client Services Analyst II, Pathology Administration

WakeMed Health & Hospitals; Raleigh (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

WakeMed Health & Hospitals is seeking a Client Services Analyst II in Pathology Administration. You will investigate registration and ordering errors, educate staff on resolution, and correct errors across multiple systems.

You will build and maintain pathology reports in LIS/HIS systems and work with Outreach to validate interfaces for private practices. Associate's degree required with 3 years IT/healthcare experience preferred.

Qualifications

• Investigate registration/ordering errors and educate staff on errors.
• Create and maintain pathology reports using LIS or HIS systems.
• Validate interfaces for private physician practices in Outreach workflows.

Responsibilities

• Investigate registration/ordering errors and educate staff on errors.
• Create and maintain pathology reports using LIS or HIS systems.
• Validate interfaces for private physician practices in Outreach workflows.

Skills

Healthcare IT

Education

Associate's Degree

Tools

LIS

HIS systems

Job description

Overview

The Client Services Analyst II, Pathology Admin serves as the Pathology resource for Outreach and Billing. Responsible for investigation of registration/ordering errors, performing education to staff regarding errors and correcting errors in multiple systems. Create and maintain reports needed for Pathology using LIS or HIS systems. Works with Outreach to validate interfaces for private physician practices.

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

EOE

Licensure

Not Applicable

Education

Associate's Degree Required

Experience

3 Years Information Technology - Technical - Healthcare Preferred