Client Services & Administrative Specialist

Behavioral-Healthcare-Partners-of-Central-Ohio; Newark (OH); On-site; USD 32,000 - 46,000; Full time

Job summary

Behavioral-Healthcare-Partners-of-Central-Ohio is seeking a Support Staff Specialist to join our Licking & Knox locations. You will be the first point of contact for clients, perform admissions-like tasks, and help maintain orderly client records.

You will coordinate scheduling, assist with registrations, and support clinical and administrative teams to ensure smooth service delivery. Strong customer service and EHR experience are preferred, with a commitment to HIPAA compliance and

Qualifications

• Education: High School Diploma or GED required.
• Experience: 1 year of customer service or administrative support preferred.
• Experience with EHR systems is preferred.
• Pre-employment requirements include drug screen and background check.

Responsibilities

• Serve as the first point of contact for clients, visitors and partners with excellent service.
• Register clients, verify demographics, update insurance and collect payments.
• Provide information about services and assist access to programs and resources.
• Maintain accurate client data in the Electronic Health Record (EHR).
• Support scheduling and provider calendars to ensure timely access to care.
• Maintain an organized office environment and handle documentation.

Skills

Customer service

Office administration

Scheduling & registration

HIPAA & privacy

EHR systems

Microsoft 365

Education

High School Diploma or GED

Tools

EHR systems

Microsoft Outlook

Word

Excel

Teams

Job description

Behavioral-Healthcare-Partners-of-Central-Ohio is seeking a Support Staff Specialist to join our Licking & Knox locations. You will be the first point of contact for clients, perform admissions-like tasks, and help maintain orderly client records.

You will coordinate scheduling, assist with registrations, and support clinical and administrative teams to ensure smooth service delivery. Strong customer service and EHR experience are preferred, with a commitment to HIPAA compliance and