Client Service Supervisor, Fund Accounting - Alternatives

Brown Brothers Harriman & Co.; Boston (MA); On-site; USD 80,000 - 120,000; Full time

Job summary

A leading global financial services firm seeks a Client Service Supervisor in Fund Accounting to lead a dedicated team. This role involves managing client interactions, ensuring satisfaction, and supervising team members in a dynamic environment. Ideal candidates bring relevant education and experience, particularly in alternatives fund services. The firm offers substantial growth opportunities and values diverse experiences among its staff.

Benefits

Premium benefits program

Opportunities for mentorship

Diverse and inclusive work environment

Travel opportunities

Qualifications

• 3+ years of Alternatives Fund Accounting preferred.
• Supervisory experience preferred but not required.
• Detailed knowledge of Hedge Funds, Private Equity, or Real Estate Funds.

Responsibilities

• Lead the client servicing team to ensure client satisfaction.
• Manage and mentor Client Service Representatives.
• Prepare and review NAV packages and allocations.

Skills

Attention to detail

Team management

Client relationship management

Problem-solving

Goal-oriented focus

Education

BA/BS degree in a business-related field

Tools

Excel

WSO

Job description

Client Service Supervisor, Fund Accounting - Alternatives

Client Service Supervisor, Fund Accounting - Alternatives

Brown Brothers Harriman & Co. Boston, United States

Client Service Supervisor, Fund Accounting - Alternatives

Brown Brothers Harriman & Co. Boston, United States Apply now Posted 2 months ago Permanent Competitive

Client Service Supervisor, Fund Accounting - Alternatives

At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career.

As Client Service Supervisor within the Alts group, you will lead the client servicing team to achieve overall client satisfaction and serve as a point of escalation for complex issues. As a supervisor, you will be responsible for managing and mentoring 2-4 Client Service Representatives and Senior Client Service Representatives, as well as interacting with external alternatives client contacts. You will be expected to participate in client conversations and understand alternative investment concepts related to one or more of the following alternatives industry segments: hedge, private equity, private debt, and/or real estate funds.

In the Alternatives Client Service Group, we believe collaboration is not only important to the development of our team, we believe it's a key component to delivering an exceptional level of client service, minimizing risk, and maintaining a growth-oriented learning environment for the future.

We take pride in diversity and welcome individuals with various professional backgrounds. We value your specialized knowledge and facilitate training and mentorship opportunities that will enable you to build on your skill set and further your career in this competitive industry.

As a member of the Alternatives Client Service Group, you will help clients improve performance in all aspects. You will serve as a vital conduit between your team and your clients to ensure we meet their differentiated needs and exceed their expectations. The high level of external and internal interaction will enable you to continuously challenge yourself, sharpen your critical thinking skills and play a critical role in the growth of the firm.

To be successful, you'll need to:

• Be attentive to your team and your clients. Take time to really listen to your client's needs, understand their goals and how you can improve their experience.
• Demonstrate a goal-oriented focus. As a supervisor, you will need to set goals for your team and empower each team member to meet objectives on an individual and team level.
• Be efficient and effective. In a fast-paced environment, having the focus and motivation to get things done is crucial.

Key responsibilities include:

• Prepare, review and approve monthly and quarterly NAV packages and allocations for funds investing in equity, fixed income, fund-of-PE-funds, fund-of-hedge-funds, private debt, syndicated debt, private equity, real estate funds, OTC and various other financial instruments
• Reconcile transaction details and balances from the general ledger to third party supporting documentation including, underlying fund investment capital statements, private loan documents, prime brokerage statements, Markit WSO reporting, and client's supplemental reporting
• Work with clients to solve complex problems, including but not limited to equalization, IRR calculations, management fee calculations, and waterfall/carry calculations
• -Assist in providing support towards year-end fund financial statement audit, regulatory reporting and tax preparation services
• Work closely with the BBH Alts financial reporting team during the quarterly and annual cycle
• Prepare and review investor capital call and distributions
• Aid in enhancing and enacting new policies, procedures and internal controls, including implementation of new technology tools and updates to associated procedural guides
• Oversee and ensure training and cross training of employees on relevant job functions to develop breadth and depth of knowledge.
• Provide ongoing feedback and coaching to staff to improve individual performance, including BBH's annual performance review process.
• Assist in implementing the coordination of new business and product implementations and conversions.

Qualifications:

• BA/BS degree in a business-related field
• 3+ years of Alternatives Fund Accounting, Global Custody, and/or Transfer Agency preferred.
• Supervisory experience preferred but not required
• Detailed knowledge in one or more of the following alternatives industry segments: Hedge Funds, Public/Private Debt Funds, Private Equity, or Real Estate Funds.
• Highly proficient with Excel
• Working knowledge of WSO preferred

What we offer:

• A collegial atmosphere focused on teamwork and healthy competition.
• Multifaceted opportunities that enable you to interact with more than one area of the firm, challenge yourself and add value, including traveling opportunities.
• A chance to gain global competence working with clients, industry experts and colleagues located in 18 BBH offices throughout North America, Europe and Asia.
• Premium and accessible benefits program promoting healthy lifestyles, financial security, career development and a wide variety of opportunities to devote time to philanthropic initiatives

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn't followed a traditional path, includes alternative experiences, or doesn't meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development-so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice-creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another.

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often-pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.

More jobs From Brown Brothers Harriman & Co.

Boost your career

Find thousands of job opportunities by signing up to eFinancialCareers today.