Client Service Supervisor

VCA Animal Hospitals; Hanover (MA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation/sick days

401(k)

Employee pet discounts

Job summary

VCA Animal Hospitals is seeking a Client Service Supervisor in Hanover, MA, to lead our Client Service Team. This role involves leading Client Service Representatives to ensure a positive client experience and upholding excellent service standards. Candidates must have experience as a Client Service Representative and the ability to foster a positive working environment. We offer competitive compensation and a comprehensive benefits package, including medical, dental, vision, and generous employee pet discounts.

Qualifications

• Experience as a Client Service Representative is a must.
• Ability to work with coworkers and create a positive working environment.

Responsibilities

• Lead Client Service Representatives in delivering excellent service.
• Ensure consistent positive client experience.

Skills

Client Service Experience

Positive Working Environment

Job description

VCA Roberts Animal Hospital is looking for a Client Service Supervisor to join our Client Service Team.

We are looking for an energetic and positive person to help lead our Client Service Reps in ensuring that our clients have a positive experience each time they walk in the door.

Responsibilities:

• Lead Client Service Representatives in delivering excellent service.
• Ensure consistent positive client experience.

Qualifications:

• Experience as a Client Service Representative is a must.
• Ability to work with coworkers and create a positive working environment.

Our staff is dedicated to our clients and their pets, placing pet health as our top priority while maintaining excellent service.

If you would like to join us as a Client Service Supervisor, please feel free to apply. Current associates should apply through our internal career site: log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision, paid vacation/sick days, 401(k), generous employee pet discounts and more.

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.