Client Service Representative - Westport

Spot On Veterinary Hospital & Hotel; Westport (CT); On-site; USD 40,000 - 60,000; Full time

Job summary

Spot On Veterinary Hospital & Hotel in Westport, Connecticut, is in search of Client Services Representatives for a luxury overnight care facility. Ideal candidates should exhibit excellent communication and organizational skills, maintaining a positive attitude while providing exceptional client service.

This role includes various tasks such as being the first point of contact for customer service, financial management, and contributing to marketing efforts. Full-time and part-time positions are available, offering a competitive salary and a supportive work environment.

Qualifications

• Passion for providing an exceptional client experience every time.
• Ability to work well in a high-energy, fast-paced environment.
• Willingness to work at either Stamford or Westport locations.

Responsibilities

• Act as the first line of customer service by phone, email, and in person.
• Perform financial management tasks.
• Assist in marketing activities.

Skills

Excellent communication skills

Organizational skills

Positive attitude

Job description

Job Description

In search of positive and professional Client Services Representatives for a luxury overnight care facility. Competitive salary, great work-life balance, and a place to work you’ll be proud to be a part of.

Spot On Veterinary Hospital resides in a state-of-the-art facility, newly opened in Westport, Connecticut, in addition to our flagship location in Stamford, CT. We are looking for a select group of people to join us in our next phase of growth.

Our ideal candidates will be self‑motivated and possess a passion for client relationships, with the understanding that we function as a highly supportive, close‑knit team.

We have FT and PT positions available. The Client Services Representative performs a wide range of administrative activities related to exceptional patient care and outstanding client service. Duties include, but are not limited to:

• Acting as the first line of customer service – by phone, email, and in person
• Financial management
• Marketing

Requirements

• A passion and a dedication to providing an exceptional client experience to every client, every time
• Excellent communication and organizational skills – Ability to work well in a high‑energy, fast‑paced environment, wearing many hats without getting overwhelmed
• Friendly, upbeat, positive attitude and enjoys working with others and the public
• Willingness to work at either the Stamford or Westport locations

About Us

Our newly built Veterinary Hospital provides veterinary care for every stage of a pet’s life, including not only preventative medicine but specialty medicine as well. A luxury overnight care facility is housed inside Spot On Veterinary, offering magnificent suites appointed with all the amenities of the home, including beds, TVs, and access to our Doggie Daycare space for added enrichment during a pet’s stay. We have a Spa as well, offering everything from a quick freshening up to expert all-breed grooming.

Competitive salary, great work-life balance, and a place to work you’ll be proud to be a part of.

Application Instructions

If you think you may be a good fit, please send a cover letter and resume. Please include your last name in the file names of your attachments. Please include the words “Amazing Client Service” in your cover letter so we know you read this all the way through to the end.

Job Type: Full-time