Client Service Representative (Signature Closers)

Stewart Title; Austin (TX); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Health insurance

Paid time off

401(k) with company match

Employee stock purchase program

Employee discounts

Job summary

Stewart Title is seeking a part-time Client Service Representative for Signature Closers to provide nationwide title, closing, settlement and appraisal solutions for mortgage lenders. Responsible for the assessment and valuation of properties based on USPAP guidelines, with work hours Monday-Friday, 5:00 PM - 8:00 PM EST.

The role emphasizes assisting internal and external customers, managing client relationships, and ensuring high-quality service while following established procedures and

Qualifications

• High school diploma required.
• Bachelor's degree preferred.
• 2+ years of related work experience.

Responsibilities

• Supports real estate transactions by assisting internal and external customers with inquiries and delivering high levels of customer service.
• Responsible for managing employees directly engaged in client management.
• Implements and supports strategies to build and maintain client relationships.
• Develops policies and procedures focused on quality customer service and anticipates client needs.
• Follows standard procedures and guidelines.
• Understands how duties relate to others within the team.
• Impacts own team through the quality of support provided.
• Recognizes and solves typical problems; selects solutions from established options.
• Communicates moderately complex information in routine situations within own team.
• Works under general supervision with limited ability to modify approach.
• Individual contributor with no supervisory responsibilities; manages own workload.
• Performs all other duties as assigned by management.

Skills

Customer service

Client management

Education

High school diploma

Bachelor's degree preferred

Job description

At Stewart, we know that success begins with great people. As a Stewart employee, you'll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth - by attaining the best people, investing in tools and resources that enable success, and creating a better home for all. You will be part of an inclusive work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company. Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about. More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitleJob Description

Job Summary

Signature Closers, part of the Stewart family of companies, is seeking a part-time Client Service Representative to provide Nationwide title, closing, settlement and appraisal solutions for mortgage lenders. Responsible for the assessment and valuation of properties based on Uniform Standard of Professional Appraisal Practice (USPAP) guidelines, federal and state appraisal laws. This role will require the work hours of Monday-Friday, 5:00 PM - 8:00 PM EST.

Job Responsibilities

• Supports real estate transactions by assisting internal and external customers with various inquiries by providing a high level of customer service
• Responsible for managing employees directly engaged in client management
• Implements and supports strategies and initiatives focused on building and maintaining client relationships
• Develops departmental policies, procedures and strategies focused on providing high quality customer service achieved through anticipating client needs and attending to those needs effectively
• Follows standard procedures and guidelines
• Understands how assigned duties relate to others within the team and how the team integrates with related teams
• Impacts own team through the quality of the support provided
• Recognizes and solves typical problems; selects solutions from established options
• Communicates moderately complex information in routine situations, typically within own team
• Works under general supervision with limited ability to modify approach
• Individual contributor having no supervisory responsibilities; manages own workload
• Performs all other duties as assigned by management

Education

• High school diploma required
• Bachelor's preferred

Experience

• Typically requires 2+ years of related work experience

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at .

Benefits

• Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.