Client Service Representative - Employee Health & Benefits (Entry Level)

ООО «ХАГЕМАЕР ГРУПП»; Schaumburg (IL); Hybrid; USD 35.000 - 65.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision

401K with company match

20 days PTO

Paid volunteer day

Wellness rewards

Work from home flexibility

Coffee and refreshments

Zusammenfassung

Marsh McLennan Agency Midwest is hiring a Client Service Representative to deliver exceptional service, manage policy changes, update client records, and collaborate with the servicing team. The role emphasizes accurate data handling, proactive communication, and timely responses to client needs.

Qualified candidates will have strong communication skills, analytical ability, and a self-driven, organized approach.

Qualifikationen

• Strong written and verbal communication to service customers.
• Familiarity with analyzing financial data.
• Self-starter, highly organized with good time management.
• Detail oriented with ability to handle diverse tasks.
• Ability to work in a fast-paced, high-energy team.
• High school diploma or equivalent required.

Aufgaben

• Manage insurance programs, execute policy changes, and update client information.
• Facilitate collaboration and work with the servicing team to deliver service excellence.

Kenntnisse

Excellent communication

Verbal communication

Analytical thinking

Self-starter

Organized problem solver

Detail oriented

Time management

Team player in fast-paced environment

Ausbildung

BS/BA in Business or Insurance

High school diploma or equivalent

Tools

MS Office Suite

Jobbeschreibung

About Marsh McLennan Agency Midwest

Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment.

A day in the life.

As a Client Service Representative, you play a vital role in delivering exceptional service to our clients. You manage insurance programs, execute policy changes, update client information, facilitate collaboration, and work with the servicing team.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• Excellent written and verbal communication skills to effectively service customersFamiliarity with analyzing financial dataBeing a self-starter; a highly organized problem solver with good time management skills to meet deadlinesDetail orientation and the ability to handle a wide variety of tasksAbility to work on a fast paced, high-energy team while maintaining a positive attitudeHigh school diploma or equivalent is required

These additional qualifications are a plus, but not required to apply:

• BS/BA in Business, Insurance or related fieldProficient in MS Office Suite (Word, Excel, Outlook)1 year of experience working in the insurance industryLife & Health license preferred, or the ability to obtain upon hire

A Great Place to Work. A Great Place to Perk.

Recognized for workplace culture by the likes of Fortune Magazine, The Chicago Tribune and more, our colleagues enjoy an environment that fosters creativity as well as individual and organizational growth. A small sampling of the benefits our colleagues enjoy include:

• Medical, dental, vision, 401K benefits and more
• The flexibility to work at home or an office, based on your discretion and schedule
• Start with 20 days of paid time off
• A paid day off to volunteer and company-organized volunteer events
• Up to $1,000 per year in matching charitable donations
• Up to $750 per year in wellness rewards
• All the nitro cold brew coffee and sparkling water you can drink
• A company-wide mentality that you can never appreciate your co-workers too much

Who You Are is Who We Are

MMA Midwest has created an award-winning culture largely due to meeting our colleagues where they are, celebrating their differences and building an inclusive environment. We challenge ourselves to create a workplace where our colleagues feel not only welcomed, but feel they belong; where we not only embrace diverse perspectives and opinions but seek them out; and where we ask not how a colleague fits our culture, but what they add to it.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw

Follow us on social media to meet our colleagues and see what makes us tick: https://www.instagram.com/lifeatmma_midwest/ https://www.facebook.com/MMAMidwest https://x.com/MarshMMAMidwest https://www.linkedin.com/company/marsh-mclennan-agency #MMAMW #MMAEHB #LI-Onsite

The applicable base salary range for this role is $34,650 to $64,575. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.