Client Care Coordinator

Interim HealthCare Inc.; Lexington (MA); On-site; USD 63,000 - 68,000; Full time

Benefits offered by this job

PTO

Medical Insurance

Dental Insurance

Vision

401(K) With Employer Match

Tuition discounts through Rasmussen

Online training and CEUs

Family-oriented culture

Job summary

Interim HealthCare Inc. in Lexington, MA is seeking a Client Care Coordinator (Case Management) to support our client services team.

This on-site role offers a clear path for advancement in a growing home care company and includes comprehensive benefits. You’ll assist the Client Service Supervisor with quality standards, schedule staff for home care, manage referrals and staffing orders, and handle employee files and credentials while maintaining strong line of communication with non-clinical

Qualifications

• Bachelor’s degree and above.
• Minimum of 2 years of experience in healthcare or one year of Case Management experience.
• Understanding of state and federal home care standards and regulations.
• Excellent oral and written communication skills with non-clinical staff.
• Strong organizational skills, attention to detail and computer applications proficiency.

Responsibilities

• Assist Client Service Supervisor in ensuring quality and operational standards.
• Schedule staff and improve scheduling for home care services.
• Document job orders, receive referrals and assist with staffing orders.
• Manage employee files, verify credentials, conduct background checks, verify client insurance, manage authorizations and assist with office functions.

Skills

Communication skills

Organizational skills

Scheduling

Education

Bachelor's degree or higher

Job description

Client Care Coordinator (Case Management)

in Lexington MA 02420

• Candidates local to the area are encouraged to apply

Step into a client service role that’s fit for advancement. As a CSR for Interim HealthCare®, you’ll join an established company in a booming industry that is invested in the growth and development of their employees.

Our Client Care Coordinator enjoys some excellent benefits:

• Pay range $63,000 – $68,000 per year
• PTO
• MEDICAL INSURANCE
• DENTAL INSURANCE
• VISION
• 401(K) With Employer Match
• Make a positive impact in the lives of others through the work you do
• Family-oriented culture that promotes work-life balance
• Online training, growth and ability to earn CEUs
• Tuition discounts through Rasmussen University

As a Client Care Coordinator, here’s a big-picture view of what you’ll do:

• Assist our Client Service Supervisor in ensuring compliance with quality and operational standards
• Schedule staff and improve the process of client/patient scheduling for home care services
• Document job orders, receive referrals and assist with staffing orders
• Manage employee files, verify credentials and certifications, conduct background checksVerify client insurance manage authorizations and assist with office functions

A few must-haves for Client Care Coordinator:

• Bachelor’s degree and above
• Minimum of 2 years of experience in healthcare or one year of Case Management experience
• Understanding of state and federal home care standards and regulations
• Excellent oral and written communication skills with non-clinical staff
• Strong organizational skills, attention to detail and computer applications proficiency

Why Work for Interim HealthCare?

Founded in 1966, Interim HealthCare is the nation’s first home care company and a leading employer of Client Care Coordinator,. Operating through 300+ offices, our commitment to you is expressed through a family-oriented culture that values and appreciates home care professionals, and a passion to put patients first. Join a nationwide network of CSRs who are making a positive impact in the lives of others through the meaningful work they do.

Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.