Client Service Representative -Contract (Remote)

Broadridge; Andover (MA); Remote; Full time

Job summary

A leading company in financial services is seeking a Client Services Representative to support their team in regulatory communications. This remote position involves managing client inquiries, updating reports, and collaborating with internal teams. Ideal candidates have strong communication skills and attention to detail, with a preference for those holding a bachelor's degree. Join a diverse and inclusive workplace dedicated to empowering others.

Qualifications

• 2-4 years of client services administration experience.

Responsibilities

• Monitor and update daily reports.
• Respond to email and phone inquiries from clients.
• Support regulatory distributions.

Skills

Attention to Detail

Effective Communication

Education

Bachelor's Degree

Job description

Client Service Representative - Contract (Remote)

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At Broadridge, we foster a culture dedicated to empowering others to achieve more. If you're passionate about developing your career while helping others, join our team.

We are hiring a Client Services Representative to support our Client Services team within regulatory communications. Your responsibilities will include handling daily administrative operations, engaging with clients as needed, and supporting regulatory distributions. This role requires a highly organized, dynamic, and customer-focused individual.

This is a temporary contract position lasting approximately 5-6 months. It is a remote role with limited travel, primarily for team learning and collaboration.

Responsibilities:

1. Monitor and update daily reports
2. Manage SLA reviews (daily/monthly)
3. Respond to email and phone inquiries from clients
4. Collaborate with internal teams as needed
5. Support regulatory distributions
6. Manage print requests (internal/external)
7. Update internal reports and trackers

Qualifications:

• Bachelor's degree preferred but not required
• 2-4 years of client services administration experience
• High attention to detail
• Effective written and verbal communication skills
• Availability to work Monday – Friday, 8:00 AM – 5:00 PM Eastern Time

The pay range is $24.00 - $28.00 per hour, based on experience, skills, and education.

Broadridge values diversity, inclusion, and equal opportunity in the workplace. We are committed to creating a safe environment where everyone is valued and can perform at their best. For accommodations during the application process, contact us at 888-237-7769 or [e-mail].

Additional Details:

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Customer Service
• Industries: Financial Services, IT Services, IT Consulting