Client Service Representative

UBS; Nashville (TN); On-site; USD 70,000 - 93,000; Full time

Job summary

UBS is seeking a Client Service professional to join the Nashville or Weehawken office as a full-time team member. You will work in a client-centric environment, delivering service excellence and supporting accounts.

You will collaborate with teammates, resolve inquiries, and ensure timely processing while leveraging UBS Bank USA products. Office-based role with potential for flexible options where possible.

Qualifications

• University degree or ideally 1–2 years of equivalent experience.
• Passionate about the client experience, with strong interpersonal skills.
• Ability to perform work in a timely manner.
• Advanced conflict resolution skills.
• Comfortable working independently, as well as in a team-oriented, collaborative environment.
• Knowledge of UBS Bank USA products and features, general banking, and a broad understanding of financial services.

Skills

Interpersonal skills

Conflict resolution

Team collaboration

Independent working

Banking knowledge

Education

Bachelor's degree or 1-2 years experience

Job description

United States - New Jersey, United States - Tennessee

Operations

City

Nashville, Weehawken

Job Type

Full Time

The team

You’ll be working in the Nashville or Weehawken office and will report to a Client Service Representative Lead.

Your skills and experience

• A university degree or ideally 1-2 years of equivalent experience
• Passionate about the client experience, with strong interpersonal skills
• Ability to perform work in a timely manner
• Advanced conflict resolution skills
• Comfortable working independently, as well as in a team-oriented, collaborative environment
• Knowledge of UBS Bank USA products and features, general banking, and a broad understanding of financial services

About us

UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.
We know that great work is never done alone. That’s why we place collaboration at the heart of everything we do. Because together, we’re more than ourselves.

Salary information

The indicative gross base salary range as a full-time equivalent role:

• United States - New Jersey - Weehawken min USD 70000 - max USD 93000 /annum

The expected salary for this role will be determined by relevant factors which may include but are not limited to, role-required experience, qualifications, education, location and skill level. UBS offers a range of competitive benefits and for further information, please visit ubs.com/employee-benefits. We may, at our sole discretion, provide additional variable compensation or awards.

Join us

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.
We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Disclaimer / Policy Statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.