Client Service Representative

Sago; Houston (TX); On-site; USD 24,000 - 34,000; Full time

Job summary

Sago, a global market research leader, seeks a Hospitality Host/Hostess to ensure a vibrant and inclusive on-site experience for clients and participants in Houston. You will greet guests, coordinate hospitality services, and support reception and administrative tasks with professionalism and warmth.

Ideal candidates bring strong verbal and written communication skills, the ability to multitask, and proficiency with Microsoft Office.

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal skills to foster a warm, professional environment.
• Ability to multitask in a fast-paced setting.
• Proficiency in Microsoft Office and basic computer literacy.
• Experience in Hospitality, Hosting, or related roles preferred.
• Administrative or receptionist experience valued.

Responsibilities

• Attend to clients on-site and provide a high-quality hospitality experience.
• Greet participants and clients, fostering a friendly yet professional rapport.
• Review project materials for accuracy and completeness.
• Engage in audio and video recording activities.
• Perform other administrative, reception, and hospitality duties as required.

Skills

Verbal communication

Written communication

Interpersonal skills

Multitasking

Team collaboration

Independent work

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

SAGO is a global leader in market research and data solutions, committed to connecting human answers to business questions. The world is transforming, and SAGO is continuously reaching new heights, redefining our solutions beyond our clients' wildest expectations, and making it smarter, faster, and easier to gain insights that matter.

We are seeking a Hospitality Host/Hostess to join our team in creating a vibrant, dynamic, and inclusive environment. The role emphasizes maintaining a workplace that is Fast, Fun, Friendly, and Professional, with a focus on excellent verbal and written communication skills. While schedule flexibility is valued, weekend work is generally not required. The position involves in-person work and prioritizes providing exceptional hospitality experiences to clients and participants.

Key Job Responsibilities

• Attend to clients on-site and provide a high-quality hospitality experience.
• Greet participants and clients, fostering a friendly yet professional rapport.
• Review project materials for accuracy and completeness.
• Engage in audio and video recording activities.
• Perform other administrative, reception, and hospitality duties as required.

Core Competencies

• Exceptional verbal and written communication skills.
• Strong interpersonal skills to create a warm and accommodating atmosphere.
• Ability to multitask effectively in a fast-paced environment.
• Proficiency in Microsoft Office and computer literacy.
• Strong team collaboration skills and the ability to work independently.

Education

• High School Diploma or equivalent

Experience

• Previous experience in Hospitality, Hosting, Hotel or Wait Staff, Market Research, or related fields is preferred.
• Administrative or host experience is highly valued.

Computer Skills

• Proficiency in Microsoft Office and computer literacy.