Client Service Representative

PAZ Veterinary; Austin (TX); On-site; USD 24,108 - 25,485; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Employee discounts

Flexible schedules

401K with company match

Training and career development

Job summary

A local veterinary clinic in Austin, Texas is seeking a Client Service Representative to provide exceptional customer care and manage appointments. This entry-level full-time position offers a starting compensation of $17.50 - $18.50 per hour with benefits such as paid time off and health insurance. Ideal candidates will have a high school diploma and strong communication skills.

Qualifications

• Weekend availability as needed.
• Must be able to lift 30-50 pounds.

Responsibilities

• Provide friendly, quality customer care to patients and clients.
• Process invoices and payments.
• Answer phones, schedule appointments, and obtain medical history.

Skills

Friendly customer care

Data entry

Communication skills

Education

High school diploma

Job description

Client Service Representative – PAZ Veterinary

Location: Austin, Texas

Department: Receptionists

Compensation: $17.50 - $18.50 / hour

We aim to break the mold of stuffy and impersonal veterinary care. We dream big, love everyone, have fun at work, and excel TOGETHER. We are not just a veterinary company, but a vision. We love animals of all species and breeds, as well as humans of all backgrounds, cultures and beliefs. We strive to exceed expectations and sweep our clients off their feet with our superb customer service and tailored veterinary care. Our focus is on being a place of comfort for our clients and pets, in sickness and in health.

Responsibilities

• Provide friendly, quality customer care to patients and clients
• Process invoices and payments
• Answer phones, schedule appointments, and obtain all necessary medical history
• Determine the status of the patient’s immunizations and tests
• Communicate with the doctor and technical staff on the patient’s arrival and necessary treatments
• Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
• Accurately input data into computer software
• This is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change*

Preferred Qualifications

• High school diploma
• Weekend availability as needed
• Must be able to lift 30-50 pounds

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Employee discounts
• Flexible schedules
• 401K with company match
• Training and career development

Seniority Level

• Entry level

Employment Type

• Full-time

Job Function and Industry

• Other
• Veterinary Services