Client Service Manager Trainee - Achieve July 2025

Arthur J. Gallagher & Co. (AJG); Illinois; Hybrid; USD 45,000 - 60,000; Full time

Job summary

Join a leading global brokerage team in a structured 18-month Achieve Program designed for recent graduates and career changers. You'll gain essential skills in insurance brokering and risk management while working in a hybrid environment. This full-time role offers competitive pay and extensive benefits, including medical plans and educational reimbursement. Embrace the opportunity to grow your career while making a meaningful impact in the world of risk management.

Benefits

Medical/dental/vision plans

Life and accident insurance

401(K) and Roth options

Educational expense reimbursement

Paid parental leave

Digital mental health services

Flexible work hours

Training programs

Gallagher Thrive program

Charitable matching gift program

Qualifications

• Proficiency in Microsoft Office applications.
• Successful completion of the Property & Casualty license exam within 90 days.

Responsibilities

• Work cross-functionally to provide exceptional service.
• Support workflow processes by creating documents and reports.
• Handle new business applications and foster client relationships.

Skills

Communication

Technological Proficiency

Education

High School Diploma/GED

Associate’s or Bachelor's degree

Tools

Microsoft Office

Job description

Introduction

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

Please note: The Achieve Program start date is July 2025. Early starts may occur based on business needs.

Are you ready to kick-start your career or transition into a stable industry that is committed to your professional growth? Look no further! Join us at Gallagher and fast-track your career from a Client Service Associate to a Client Service Manager through our Achieve Program.

This is an 18-month structured learning and development program that will equip upcoming and recent college graduates, as well as career changers, with the skills and knowledge needed to excel in the world of insurance brokering and risk management. All hours spent in training are hours worked and are paid competitively. This is a full-time role with a hybrid work schedule, involving in-office days and remote days depending on the location.

How you'll make an impact

Every day presents new challenges, ensuring your work remains dynamic and engaging. As a program participant, you will:

• Work cross-functionally to provide exceptional service to various internal and external clients
• Support workflow processes by creating documents, certificates, and reports using innovative systems and resources
• Contribute to our growth by handling new business applications and fostering strong client relationships through routine calls and correspondence
• Play a crucial role in marketing efforts by compiling information for high-quality and accurate Request for Proposal responses
• Proactively research and resolve routine issues, and raise matters to appropriate parties as needed

In addition, you will participate in web-based and in-person seminars to expand your industry knowledge and work towards attaining your Property & Casualty license and Commercial Lines Coverage Specialist designation.

As your experience and expertise grow, you will play a meaningful role in helping clients navigate challenges and find coverage solutions that align with their budgets. Your expertise will be instrumental in supporting clients during unexpected losses, ensuring their businesses continue to thrive.

About You

Minimum Requirements:

• High School Diploma/GED
• Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint) to build, refine, and transmit documents seamlessly
• Strong technological proficiency enabling you to use various software for efficient task completion
• Exceptional written and verbal communication skills to effectively engage with clients and colleagues
• Flexibility to travel to our home office in Rolling Meadows, IL once during the program. All travel expenses will be covered by Gallagher
• Successful completion of the Property & Casualty license exam within 90 days of your start date for continued employment in this role

Nice-to-Haves:

• Associate’s or Bachelor's degree
• Previous internship or work experience
• Knowledge of or curiosity about the insurance brokering and risk management industry

#Achieve1

#LI-NP2

Compensation and benefits

Along with a competitive salary, great teams, and exciting career opportunities, we offer a wide range of benefits.

Below are the minimum core benefits you’ll receive, which may improve depending on your job level:

• Medical/dental/vision plans, starting from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – promoting health through challenges, workshops, and digital fitness programs
• Charitable matching gift program
• And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements and Pay Disclosure Statement.

Inclusion and diversity (I&D) are core to our business, embedded into our organization’s fabric. Gallagher has led with a commitment to sustainability and supporting our communities for over 95 years.

We embrace our employees’ diverse identities, experiences, and talents, enabling us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength, living out The Gallagher Way to its fullest.

Gallagher believes in equal employment opportunity, prohibiting discrimination based on race, color, religion, gender (including pregnancy), sexual orientation, gender identity, expression, marital status, age, national origin, disability, veteran status, and other protected characteristics by law. We provide reasonable accommodations for known physical or mental limitations of qualified individuals unless undue hardship occurs.