Client Service Manager – Pharma Hub Services

SS & C Advent; Kansas City (MO); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Join a leading financial services and healthcare technology company as a Lead Client Service Manager, focusing on Pharma Hub Services. In this pivotal role, you'll leverage your expertise to lead clients effectively, ensure optimal project delivery, and mentor teams in a dynamic environment. Enjoy a flexible hybrid work model, comprehensive benefits including medical, dental, and a strong commitment to professional development.

Benefits

Flexible work model

401k matching

Paid time off

Employee assistance program

Training and development

Qualifications

• At least 3 years in Pharma Hub Services, Patient Affordability, Co-Pay, or Patient Access.
• Leadership experience or demonstrated leadership qualities.
• Knowledge of market trends and operational strategies.

Responsibilities

• Lead client services with expertise in CoPay/Pharma operations.
• Develop solutions for client challenges using industry knowledge.
• Provide leadership and mentorship to internal teams.

Skills

Client Services

Project Management

Leadership

Analytical Skills

Job description

Client Service Manager – Pharma Hub Services page is loaded

Client Service Manager – Pharma Hub Services

Apply locations: Kansas City, MO; Remote - Idaho, US; Remote - Georgia, US; Remote - South Carolina, US; Remote - Mississippi, US

Type: Full time | Posted: 3 Days Ago | Requisition ID: R32828

SS&C is a leading financial services and healthcare technology company headquartered in Windsor, Connecticut, with over 27,000 employees across 35 countries. We serve approximately 20,000 financial services and healthcare organizations worldwide, ranging from large corporations to small and mid-market firms, providing expertise, scale, and innovative technology.

Job Description

Position: Lead Client Service Manager

Locations: Boston, MA; Kansas City, MO; Edina, MN; Union, NJ; Hybrid options available in AL, GA, ID, IL, KS, MI, MS, NC, SC, TX; Remote options also available

About Us

Our pharmacy benefit management solutions help optimize pharmacy benefits, improve clinical outcomes, reduce costs and risks, streamline administration, and ensure compliance.

Why Join Us?

• Flexibility: Hybrid work model, casual dress code including jeans
• Future Growth: 401k matching, professional development reimbursement
• Work/Life Balance: Flexible personal/vacation time, sick leave, paid holidays
• Wellbeing: Medical, dental, vision, employee assistance, parental leave
• Inclusive Environment: Celebrating diverse backgrounds and talents
• Training: Hands-on, team-specific, including SS&C University
• Additional Perks: Discounts on fitness, travel, and more

Key Responsibilities

• Lead client services with industry-specific expertise in CoPay/Pharma operations, focusing on delivery and project management
• Utilize industry knowledge to develop solutions for client challenges
• Prioritize tasks effectively in a fast-paced environment
• Communicate complex matters clearly to drive understanding and resolution
• Collaborate internally and externally to achieve optimal outcomes
• Provide leadership and mentorship to internal teams and stakeholders
• Support process improvements, reporting, analytics, and metrics development
• Contribute to product development based on customer feedback and operational insights

Qualifications

• At least 3 years of experience in Pharma Hub Services, Patient Affordability, Co-Pay, or Patient Access
• Leadership experience or demonstrated leadership qualities
• Knowledge of market trends and ability to advise on operational and product strategies
• Proven ability to support business development and client acquisition
• Ability to succeed in a dynamic, evolving environment

Thank you for your interest! To apply, please visit our careers page at www.ssctech.com/careers. We do not accept unsolicited resumes from recruiters unless explicitly requested.

SS&C offers comprehensive benefits including health, dental, 401k, tuition reimbursement, and professional development programs.

SS&C Technologies is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace.