Account Engineering Assistant

FM; Frisco (TX); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) and pension plan

Tuition reimbursement

Flexible work and time off

Job summary

FM, a leading mutual insurance company, is seeking an Account Engineering Assistant (AEA) for Forest Products Operations. You will support Account Engineers by handling administrative tasks, data quality, and coordination to keep engineering processes running smoothly.

You will work with brokers, clients, and internal teams to prepare information packages, update FM Portal, and ensure timely delivery of engineering services across client locations, contributing to risk management and client

Qualifications

• 3+ years experience supporting teams or managers (insurance or related industries preferred).
• College degree preferred.
• Strong attention to detail and high data accuracy standards.
• Excellent communication and interpersonal skills.
• Strong organizational and time‑management skills.
• High proficiency in Microsoft Office (Outlook, PowerPoint, Word, Excel).
• Problem‑solver with a customer‑focused mindset.
• Ability to work well in teams and adapt to diverse cultures and working styles.

Responsibilities

• Ensure the timely delivery of engineering services for new and existing client locations.
• Handle transactional processes, including tracking risk improvements, updating and maintaining FM Portal.
• Support AEs’ strategic account plans through research, data preparation, and administrative support.
• Prepare and compile client information packages for meetings and presentations.
• Enter, update, and reconcile data in various FM systems used for underwriting and engineering decisions.
• Assist with the monitoring of Intelligent Risk Improvement recommendations.
• Deliver excellent service to clients and brokers in partnership with the AE team.

Skills

3+ years experience

Proficiency in Microsoft Office

Excellent communication

Organizational skills

Team collaboration

Adaptive to diverse cultures

Education

College degree (preferred)

Tools

Microsoft Office

Job description

Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world’s largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection.

FM has an immediate opening for an Account Engineering Assistant (AEA) within our Forest Products Operations. As an AEA you will help maximize the productivity of our Account Engineers by taking ownership of essential administrative, coordination, and data-quality activities. You’ll work closely with Account Engineer, GMAEs, the Operations Engineering Manager, brokers, and clients to keep our engineering processes running smoothly.

This is an excellent opportunity to develop a strong foundation in the insurance and risk engineering industry while supporting a high-performing team.

Responsibilities

• Ensure the timely delivery of engineering services for new and existing client locations.
• Handle transactional processes, including tracking risk improvements, updating and maintaining FM Portal.
• Support AEs’ strategic account plans through research, data preparation, and administrative support.
• Prepare and compile client information packages for meetings and presentations.
• Enter, update, and reconcile data in various FM systems used for underwriting and engineering decisions.
• Assist with the monitoring of Intelligent Risk Improvement recommendations.
• Deliver excellent service to clients and brokers in partnership with the AE team.

Qualifications

• 3+ years of experience supporting teams or managers (insurance or related industries preferred).
• College degree (preferred).
• Strong attention to detail and high data accuracy standards.
• Excellent communication and interpersonal skills.
• Strong organizational and time‑management skills.
• High proficiency in Microsoft Office (Outlook, PowerPoint, Word, Excel).
• Problem‑solver with a customer‑focused mindset.
• Ability to work well in teams and adapt to diverse cultures and working styles.

The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM ’s comprehensive Total Rewards program that includes an incentive plan, medical, dental and vision insurance, life and disability insurance, well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work and time off, including vacation and sick time.

FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.