Client Service Banker — Growth & Benefits Included

Hingham Savings; Hingham (MA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401K Matching

Health Benefits with Employer Contribution

Life Insurance

Paid Time Off

Family Leave

Short & Long Term Disability

Job summary

Hingham Savings is seeking a Client Service Representative (Banker) to foster deposit growth in Hingham, Massachusetts. The ideal candidate will cultivate strong customer relationships, deliver exceptional service, and support business development efforts. Successful applicants will possess advanced customer service skills and demonstrate a genuine passion for helping people.

Responsibilities include processing transactions securely, engaging customers to understand their financial goals, and driving innovations in service delivery. Hingham is known for its strong culture and fantastic benefits, including a profit-sharing program.

Qualifications

• High school diploma required; Associates or Bachelor's degree preferred.
• Ability to engage customers in a friendly and welcoming manner.
• Basic computer skills needed, familiarity with Google GSuite preferred.
• Advanced customer service skills are necessary.
• Must adapt quickly in a rapidly changing environment.

Responsibilities

• Cultivate strong customer relationships through exceptional service.
• Deliver proactive customer service and resolve inquiries effectively.
• Support business development and drive deposit growth.
• Process transactions while adhering to security protocols.
• Engage customers to understand financial goals and educate them.

Skills

Advanced customer service skills

Ability to engage customers in a friendly manner

Basic computer skills

Ability to quickly learn and adapt

Education

High School Diploma required, Associates or Bachelor's degree preferred

Tools

Google GSuite

Job description

Hingham Savings is seeking a Client Service Representative (Banker) to foster deposit growth in Hingham, Massachusetts. The ideal candidate will cultivate strong customer relationships, deliver exceptional service, and support business development efforts. Successful applicants will possess advanced customer service skills and demonstrate a genuine passion for helping people.

Responsibilities include processing transactions securely, engaging customers to understand their financial goals, and driving innovations in service delivery. Hingham is known for its strong culture and fantastic benefits, including a profit-sharing program.