Client Service Associate - Wealth Management (In-Office)

LPL Financial; Newport News (VA); Vor Ort; USD 32.000 - 54.000; Vollzeit

Benefits dieser Stelle

401K matching

Health benefits

Employee stock options

Paid time off

Volunteer time off

Zusammenfassung

LPL Financial in Newport News, VA is seeking a Client Service Associate to support financial advisors, manage client relationships, and handle administrative tasks within the branch. The role emphasizes accuracy, organization, and a client-centric approach to ensure a seamless experience.

You will coordinate calendars, process account requests, maintain CRM records, and assist with client communications and events, while adhering to FINRA/SEC guidelines and confidentiality requirements.

Qualifikationen

• High school diploma or equivalent.
• Prior customer service experience.
• Proficiency in Word, Excel, and PowerPoint; CRM applications.
• Bachelor’s Degree and securities licenses preferred.
• Strong communication and time-management skills.

Aufgaben

• Serve as the primary contact for clients via phone, email, and in-person interactions.
• Coordinate advisor calendars, schedule client meetings, prepare materials, and manage follow-up communications.
• Process and maintain client account requests including new accounts, transfers, beneficiaries, and address updates.
• Maintain accurate client records within the CRM system and ensure compliance with FINRA/SEC and confidentiality requirements.
• Prepare, proofread, and distribute client correspondence, reports, presentations, and other documents.
• Support office operations and client engagement including events, seminars, newsletters, and social media.

Kenntnisse

Customer service

Attention to detail

Organized

Communication

Ausbildung

High school diploma or equivalent

Bachelor’s Degree

FINRA Series 7 license

FINRA Series 66 license

Tools

CRM software

Microsoft Word/Excel/PowerPoint

Jobbeschreibung

LPL Financial in Newport News, VA is seeking a Client Service Associate to support financial advisors, manage client relationships, and handle administrative tasks within the branch. The role emphasizes accuracy, organization, and a client-centric approach to ensure a seamless experience.

You will coordinate calendars, process account requests, maintain CRM records, and assist with client communications and events, while adhering to FINRA/SEC guidelines and confidentiality requirements.