Part-time Client Service Associate – Teller (20 hours) | New Braunfels, TX

Zions Bancorporation; New Braunfels (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical/Dental/Vision

Mental health support

Life & disability insurance

Parental leave

HSA & FSA

401(k) with employer match

PTO & holidays

Employee banking products

Competitive pay

Job summary

Amegy Bank, a division of Zions Bancorporation, is hiring a Part-time Client Service Associate (Teller) at the New Braunfels, TX branch. The role focuses on delivering friendly service, handling transactions, and supporting daily branch operations.

The ideal candidate will be service-oriented, detail-focused, and capable of thriving in a fast-paced environment. This 20-hour position offers a flexible schedule and competitive benefits for part-time staff.

Qualifications

• High school diploma or equivalent required.
• Minimum 6 months in customer service, banking, cash handling, or related field.

Responsibilities

• Process financial transactions accurately within approved limits while balancing cash drawer.
• Deliver excellent customer service and build client relationships.
• Identify customer needs and recommend banking products and services.
• Perform account maintenance, issue counter checks, process transfers, and accept loan payments.
• Cross-sell bank products to deepen client relationships.
• Ensure compliance with banking regulations, policies, and procedures.
• Resolve customer issues promptly or escalate as needed.
• Protect client information and follow security protocols.
• Collaborate with branch leadership to meet performance goals.
• Support branch operations and other duties as assigned.

Skills

Customer service

Cash handling

Communication

Attention to detail

Sales/referrals

Time management

Education

High school diploma or equivalent

Tools

Cash handling systems

Computers

Job description

Part-time Client Service Associate – Teller (20 hours) | New Braunfels, TX

At Amegy Bank, people and culture are at the heart of everything we do. “Everyone counts” isn’t just a phrase. It is woven into all aspects of our organization. We know that to be successful in delivering the best to our clients, we must have a diverse and inclusive team with varied cultures, backgrounds, and experiences. Join our team of caring bankers who support the growth of businesses, families, and the communities we serve. Let us help you transform your career. Amegy Bank—Here, you grow.

We are seeking a dynamic, customer-focused professional to join our team as a Part-time Client Service Associate (Teller) at our New Braunfels, TX branch. In this front-line role, you will serve as the face of Amegy Bank—delivering exceptional service, building relationships, and assisting customers with their everyday banking needs. The ideal candidate is service-driven, detail-oriented, and thrives in a fast-paced environment.

Key Responsibilities

• Process a variety of financial transactions accurately within authorized limits while maintaining a balanced cash drawer and adhering to established cash controls
• Deliver exceptional customer service and build strong client relationships
• Identify customer needs and recommend appropriate banking products and services
• Perform key banking activities including account maintenance, issuing counter checks, processing transfers, and accepting loan payments
• Proactively cross-sell bank products that align with client needs to deepen relationships
• Ensure strict compliance with all banking regulations, policies, and procedures
• Resolve customer issues promptly or elevate to appropriate resources when needed
• Safeguard client information and adhere to all security and confidentiality protocols
• Collaborate with branch leadership to achieve individual and team performance goals
• Support branch operations and complete additional duties as assigned

Required Qualifications

• High school diploma or equivalent required
• Minimum of 6 months of experience in customer service, banking, cash handling, or a related field
• Prior cash handling or customer-facing experience preferred
• Strong communication and interpersonal skills
• Basic math skills and proficiency with computers and cash handling systems
• High attention to detail and accuracy
• Knowledge of banking products and services is a plus
• Demonstrated success in meeting or exceeding sales or referral goals preferred
• Reliable attendance and strong time management skills
• Ability to work efficiently in a fast-paced, professional environment

Work Schedule

• Monday–Friday, 9:00 AM – 5:00 PM
• Saturday, 9:00 AM – 1:00 PM

This is a part-time role (20 hours per week). A flexible schedule within the hours listed is required.

Employee Benefits

• Medical, Dental, and Vision Insurance (effective day one)
• Mental health support, including coaching and therapy
• Life and disability insurance
• Paid parental leave and adoption assistance
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• 401(k) with company match and profit sharing
• Paid Time Off (PTO), paid training, and 11 paid Federal holidays
• Employee Ambassador preferred banking products
• Competitive compensation based on experience

Employees working 20 hours or more per week are eligible to participate in Zions Bancorporation’s employee benefits, in line with our standard eligibility rules. These benefits include health insurance, life insurance, a 401(k) plan, and other benefits available to employees in similar positions.

Amegy Bank is a division of Zions Bancorporation (ZION), which is listed on the S&P 500 and NASDAQ Financial 100 indices.

This position will be open until filled.

All candidates, including those with criminal histories will be considered for employment. However, a background check adjudicated consistently with the FDIC Section 19 regulation will be completed on any candidate who accepts a conditional job offer from the Company. Because the Company is a financial institution, the FDIC guidelines apply to all positions within the company and as such any and all job duties have a direct relationship to a candidate’s criminal history and that criminal history would need to align with the FDIC Section 19 regulations.

Zions Bancorporation, National Association prohibits illegal discrimination and reaffirms its policy of providing Equal Employment Opportunity (EEO), by extending equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, protected veteran status, military service, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable federal, state or local law.

It is the Company’s policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.

Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site. You can request reasonable accommodations by contacting us at [e-mail] or 801/844-7618. Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.

Amegy Bank a division of Zions Bancorporation, N.A. Member FDIC